PS5 not reading discs

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Hobchild

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#317530 23-Oct-2024 21:59

So went to play a PS4 game today. Popped it in but got a message saying unreadable disc.

Since found out it is all blu ray formatted discs (PS5/4 games / movies) that it won't recognise for some reason it'll still read a standard DVD.

Anyone else has this problem? Better yet does anyone have a fix?

eracode

Smpl Mnmlst
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#3300782 24-Oct-2024 07:49

The PS website has suggestions to fix this here and here.

Web consensus is that if these approaches don't work, it needs to go in for repair.

Sometimes I just sit and think. Other times I just sit.

eracode

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#3300797 24-Oct-2024 08:41

How old is your PS5? Possibility of Consumer Guarantees Act claim (if above fixes don't work and before you take it in for repair)?

Sometimes I just sit and think. Other times I just sit.

eracode

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#3301537 25-Oct-2024 17:54

@Hobchild Hello?

Sometimes I just sit and think. Other times I just sit.

Hobchild

623 posts

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#3301603 25-Oct-2024 22:43

Sorry, my email decided that mail from geekzone was now junk. 🤦

I found those solutions and have tried them all. Weird that it still plays DVDs though. Bought in 2021 so I doubt even the cga would cover that long.

I don't use it much tbh, mainly just for replaying my old PS4 games it was handy having a 4k blu ray player. So it's not the end of the world but I wasted money buying my son a game.

SpartanVXL

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#3301690 26-Oct-2024 09:13

It’s been three years since purchase, halfway through the consoles generation. I reckon you have a fair shot considering a game console unable to read game discs is a serious fault.

eracode

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#3301705 26-Oct-2024 10:03

^^ Agree - I would definitely talk to the retailer about CGA. A console like this should last a lot longer than three years. Most PS4s are still going strong.

Sometimes I just sit and think. Other times I just sit.

networkn

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#3301712 26-Oct-2024 10:05

I absolutely would be making a claim under CGA with an extremely high expectation of success. 3 years is not a fair and reasonable expectation of lifetime on a device that costs $800.

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Hobchild

623 posts

Ultimate Geek

#3302529 28-Oct-2024 17:17

eracode:
^^ Agree - I would definitely talk to the retailer about CGA. A console like this should last a lot longer than three years. Most PS4s are still going strong.

That's true, both my PS4s are going strong even my first gen PS3 is still going. 🤔
It has occurred to me that I've always thought the disc drive sounded louder than other things, like it's always struggled but just put it down to being a PS5 thing.