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LoganMcArthur

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#320364 4-Aug-2025 23:50
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Hi all, 

 

Long time reader first time poster-ish. 

 

Am having some trouble with my PS5 gaming. I play alot of a game called NBA 2K. Have zero issues with any other game. 

 

What has started to happen recently is im having very very very small (BUT NOTICEABLE) spikes. Has never happened before only recently. 

 

My internet plan is with spark and is the 1000 down - 750 upload plan ( or close to that 750 upload ) plan. Using the default Spark router - installed about 2 years ago.

 

PS5 Is relatively clean although I will pull the fan out tomorrow and give it a good clean, but am stuck now as nothing seems to be fixing this issue that has just started. Im thinking maybe I need a new better ethernet cable connected to the ps5? as my cable is currently pretty long - about 30metres when it probably only needs to be 15metres.

 

Just wondering if anyone could help me out with suggestions on what it could be?

 

Based In wellington. Thanks!!!!


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lNomNoml
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  #3400065 5-Aug-2025 00:28
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It's most likely is it's just the game and/or an update has caused the issue. especially since you have listed that it's the only game having the issue, try reinstalling it and see if that helps, you can run ethernet cables up to 100M without issue. It could be connecting to a server over seas and the route it is taking might be silly which could be causing a delay, try changing the ethernet cable but it's unlikely to fix the issue. Would be good to check online if anyone else is reporting the issue.




michaelmurfy
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  #3400066 5-Aug-2025 00:29
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I don't think it will be the ethernet cable but just ensure your PS5 is actually using Ethernet and not WiFi in the connection settings.





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LoganMcArthur

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  #3400067 5-Aug-2025 00:33
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Hi all thanks, yeah have done a force system update on safe mode in ps5. Seems to have fixed it and yep am on Ethernet connection on ps5 settings.




LoganMcArthur

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  #3400157 5-Aug-2025 15:57
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has started to happen again, any suggestions?

 

 


LoganMcArthur

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  #3401179 9-Aug-2025 01:12
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any suggestions?


cyril7
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  #3401185 9-Aug-2025 09:14
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Hi, whats the exact URL or IP address to the server you use for this game

 

Cyril


 
 
 

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.
LoganMcArthur

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  #3401214 9-Aug-2025 10:58
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Hi Man - I play nba 2k25. Unsure. But I know we have oce servers.


cyril7
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  #3401219 9-Aug-2025 11:41
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Hi, so looking at the NBA 2k support site, they are saying to test to 104.255.107.131 which resolves to an Akamai host in the US, as its a live stream game, I am assuming its not CDN federated to local NZ Akamai hosts, but I could be wrong.

 

Anyway as its seems its directly hosted in the US you are always going to be subject to international route changes and variances.

 

Cyril

 


LoganMcArthur

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  #3401222 9-Aug-2025 12:00
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Hi Cyril, thanks for this. Any chance you can explain in simpilar terms? not very tech savy. 

 

 

 

Understandable, i will have some sort of delay living in nz - but just the stuttering on the ps5 during the game is a nightmare that has just started! 

 

 

 

i have cleared cache etc on the ps5 in safe mode. Monitor is a great model under a year old with awesome response time. And using an ethernet connection to the ps5. 

 

 

 

My next step is to replace the hdmi and a last ditch effort. Do you suggest replacing the ethernet cable also? Its a cat 6 but ive had it awhile. 


cyril7
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  #3401236 9-Aug-2025 12:58
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Hi, without knowing exactly what server you are connecting to and noting the info provided by NBA2k, I can only assume you are connecting directly to a US server and there is no local cache, but as I say I could be wrong.

 

If that is the case, as you can see there is 250mS of latency to that US server and that is not reducable by any significant amount as its the laws of physics. Also you are at the mercy of internation transit that can change routes at any moment without ryme or reason from your perspective, but it could significantly impact your game.

 

If I were you I would try test if I am right as far as where the server is, and if it is infact US based then see if there is a local option.

 

Cyril


LoganMcArthur

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  #3401305 9-Aug-2025 17:38
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Hi Cryil, problem still here. 2k Has an oce server so it isnt that.


 
 
 
 

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RunningMan
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  #3401307 9-Aug-2025 17:50
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Have you tried testing with all other local devices disconnected? You may have something on the network that is periodically saturating the connection - cloud syncing, torrents etc.


LoganMcArthur

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  #3401334 9-Aug-2025 20:46
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yeah hasnt been that, last ditch effort is to fully reset the ps5. results will be in shortly..

 

 


LoganMcArthur

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  #3401360 9-Aug-2025 23:46
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still happening..


michaelmurfy
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  #3401362 10-Aug-2025 00:34
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LoganMcArthur: still happening..

 

The problem is without additional information (eg, traceroutes or an IP address it is connecting to) we have no idea what may be causing this.

 

We can't keep prompting you to try things here. Saying "still happening" isn't helpful to anyone as we're literally throwing darts blind.

 

Try and run a MTR (winmtr) or use Pingplotter to 104.255.107.131 while you're gaming on a computer that is connected via ethernet and capture the results. But other than that, I doubt we're going to resolve it for you as I don't think many of us have knowledge of the game.

 

Is there a subreddit for it with other people having the same issue?





Michael Murphy | https://murfy.nz
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