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180 posts

Master Geek


Topic # 60217 22-Apr-2010 10:38
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Does anyone know what is happening at Gamesman.co.nz? Site has been 'offline for maintenance' over the last 3 days, seems like an awefull lot of maintenance required.

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Wannabe Geek


  Reply # 321619 22-Apr-2010 11:32
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I was wondering the same thing myself - a bit concerning as I recently placed my StarCraft 2 pre-order through them (and was billed for the priveledge!).

I might try to contact them via landline today to find out what's going on.  If I get any info I'll post in here.

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Wannabe Geek


  Reply # 321676 22-Apr-2010 14:00
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Was unable to find a phone number for them - so I sent an email to sales@gamesman.co.nz and also sent a question to ebgames through their website.

No feedback thus far ...  

 
 
 
 


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  Reply # 321731 22-Apr-2010 15:41
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Gamesman is effectively EBGames, your pre-orders should be pretty safe. Gamesman stores have been slowly converted over to EBGames over the last couple of years or so...

The website might be the last/latest conversion over to EBGames?




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Master Geek


  Reply # 321732 22-Apr-2010 15:43
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Nope they stated they were keeping the brand, would have expected some kind of announcement forst and also a redirect to the EB Games site.

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Master Geek


  Reply # 321785 22-Apr-2010 17:55
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i thought when they first sold Gamesman shops to EB, they said they would keep the brand and website.  so pre-orders through the website would have nothing to do with EB i assume?
hey not go get any of your guys worried, just express what i think  Smile 

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  Reply # 321786 22-Apr-2010 17:59
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reekydesert: i thought when they first sold Gamesman shops to EB, they said they would keep the brand and website.  so pre-orders through the website would have nothing to do with EB i assume?
hey not go get any of your guys worried, just express what i think  Smile 


This was my understanding too.  I had some email correspondence with someone who worked at Gamesman.co.nz recently, so if anyone wants the email address please PM me.

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  Reply # 321794 22-Apr-2010 18:37
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You can try approach http://twitter.com/EBGamesNZ




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Wannabe Geek


  Reply # 324322 28-Apr-2010 17:00
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OK, so after sending about a dozen emails - all of which were ignored - I tracked down the phone number for the EBGames head office in AU and gave them a call.

Apparently the gamesman.co.nz website is offline 'indefinitely pending review' (whatever that means).  I asked about pre-orders, and they said they had 'someone in New Zealand handling that.'  Yeah, well, not very well then.

They eventually gave me the email address of someone to contact regarding my existing pre-orders.  I've emailed them, but have not heard back thus far (and am not holding my breath).

This whole thing strikes me as a bit on the nose.  They take my money for a pre-order and then refuse to answer my emails asking what's going on!

I'll let you know if I hear back from them.  But it seems Gamesman.co.nz may well be disappearing, and if you have any pre-orders I would recommend calling the AU head office as thus far it's been the only way to get any feedback about what's going on. 

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Wannabe Geek


  Reply # 324439 28-Apr-2010 22:14
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Yeah I have a pre order too but haven't been charged yet so hopefully things get sorted out, please keep us posted with any info



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Master Geek


  Reply # 324525 29-Apr-2010 08:20
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Yes something dosent feel right about this.

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  Reply # 324565 29-Apr-2010 09:51
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bruceedwards: Was unable to find a phone number for them - so I sent an email to sales@gamesman.co.nz and also sent a question to ebgames through their website.

No feedback thus far ...  


There are three The Gamesman branches in NZ, in Auckland, Wellington and Lower Hutt.

Why don't you try giving one of them a ring.

Auckland: (09) 573-5349
Wellington: (04) 473-7844
Lower Hutt: (04) 570-2744 

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Wannabe Geek


  Reply # 324583 29-Apr-2010 10:14
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I just finished ringing the wellington number and was told the Admin of the site Shane i think was getting things sorted with the "techie" since there was a major problem with the site.

As far as current preorders he wasn't sure but will be ringing back today or tomorrow hopefully with some info.

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Wannabe Geek


  Reply # 324912 29-Apr-2010 19:28
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gamesman.co.nz site has been updated so yeah hopefully everything gets sorted

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  Reply # 324922 29-Apr-2010 19:43
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See... Like I said, Gamesman is no more... It is EBGames




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