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BuffyNZ

241 posts

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#61857 25-May-2010 11:11
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When I turn on my PS3 now I get a wave with sparkles on it across the screen.

It moves, and music plays, but nothing else.

Power button is green. Eject buttons works, controllers connect okay.

Power button does not respond, only beeps.

Left it 20 mins but it didn't do anything else.

No lights are flashing to indicate hard disk or network activity.

Unplugged it, and when I plugged it in it didn't turn on, just stayed black, no music, no picture, power light is green.

Unplugged it a few more times and got back to the wave.

Any suggestions?




Recursion: See recursion.
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“It is important not to let the perfect become the enemy of the good, even when you can agree on what perfect is. Doubly so when you can't. As unpleasant as it is to be trapped by past mistakes, you can't make any progress by being afraid of your own shadow during design.”

     --Greg Hudson, Subversion developer


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Behodar
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  #334398 25-May-2010 11:21
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Is it doing this? A friend's one had to go back to Sony after it began doing that.



BuffyNZ

241 posts

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  #334402 25-May-2010 11:24
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Yes, except mine is blue.
I should mention the PS3 is less brand new, been un-boxed less than 72 hours.




Recursion: See recursion.
--
“It is important not to let the perfect become the enemy of the good, even when you can agree on what perfect is. Doubly so when you can't. As unpleasant as it is to be trapped by past mistakes, you can't make any progress by being afraid of your own shadow during design.”

     --Greg Hudson, Subversion developer


BuffyNZ

241 posts

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  #334416 25-May-2010 11:48
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That should read 'I should mention the PS3 is brand new, been un-boxed less than 72 hours'

For some reason I can't edit my post.




Recursion: See recursion.
--
“It is important not to let the perfect become the enemy of the good, even when you can agree on what perfect is. Doubly so when you can't. As unpleasant as it is to be trapped by past mistakes, you can't make any progress by being afraid of your own shadow during design.”

     --Greg Hudson, Subversion developer




xpd

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  #334435 25-May-2010 12:13
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The red screens are to due with an audio issue with the latest patch going by what people are saying on YouTube.

You try a reset of the PS3 - http://www.youtube.com/watch?v=_2YnGGUOJks&feature=related - Id assume you loose any info on it tho.




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NonprayingMantis
6434 posts

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  #334540 25-May-2010 14:49
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if the reset fails, take it back to the store. if it is only a couple of days old that should fall under an OBF (Out of box failure) and they should just do a straight swap.

If they try and get it sent off for repair and make you pay a bond (which legally they probably can do) don't stand for it. loudly demand a new one. they will cave.

BuffyNZ

241 posts

Master Geek


  #335387 27-May-2010 09:43
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Thanks for all the replies and advice.

When I got home that day I called the PS helpline.

They walked me through restoring a corrupt file system.

It ran the file system restore 4 times before it booted.

When it booted the downloaded updates for Little Big Planet were missing and had to be downloaded and installed again.

I powered off many times and it started up again fine.

The next morning it failed to power up again, same symptoms.

I performed a file system restore (only took 2 this time) and backed up my saved game data, and then took the PS3 back to the store where they exchanged it for another one, no troubles.

Restored my saved games and everything seems good on the replacement PS3.

Thanks again everyone.




Recursion: See recursion.
--
“It is important not to let the perfect become the enemy of the good, even when you can agree on what perfect is. Doubly so when you can't. As unpleasant as it is to be trapped by past mistakes, you can't make any progress by being afraid of your own shadow during design.”

     --Greg Hudson, Subversion developer


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