Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




259 posts

Ultimate Geek
Inactive user


Topic # 88595 18-Aug-2011 18:29
Send private message

25th July I signed up for Rift, entered my credit card detail.

Then cancelled it 5 minutes later (canclled subscrib + deleted credit card detail) so I can experience the free 30 days free trial without them charging anything.

Then today I got a bill that says RIFT charged my credit card on the 26th July for 20 US Dollars !!!! WHAT THE !!!

I thought they dont charge you until the free 30 days is over

Create new topic

xpd

Chief Trash Bandit
9147 posts

Uber Geek
+1 received by user: 1443

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 508718 18-Aug-2011 19:51
Send private message

Argue it with them. Make sure you find the t&c/clause that states the "free" trial tho.....




XPD / Gavin / DemiseNZ

 

Server : i3-3240 @ 3.40GHz  16GB RAM  Win 10 Pro    Workstation : i5-xxxx @ x.xxGHz  16GB RAM  Win 10 pro    Console : Xbox One

 

https://www.xpd.co.nz - Games, geeks, and more.    




259 posts

Ultimate Geek
Inactive user


  Reply # 508721 18-Aug-2011 20:00
Send private message

Thanks. I will try

 
 
 
 


597 posts

Ultimate Geek
+1 received by user: 31


  Reply # 508730 18-Aug-2011 20:21
Send private message

Dude the free trial is only for 7 days and one month should only be $15 USD. Something smells fishy here.



259 posts

Ultimate Geek
Inactive user


  Reply # 508743 18-Aug-2011 21:07
Send private message

I signed up for the 7 days.

It expired mid play. So i subscribed to the digital standard edition. Entered my credit card details then immediately cancelled everything and deleted my CC details in order to get the 30 days free without them charging me.

I got charged $20 for the game itself it seems (excluding subs)

Dunno, i might've read it wrong >_<

597 posts

Ultimate Geek
+1 received by user: 31


  Reply # 508747 18-Aug-2011 21:19
Send private message

Yeah you might have, although two things still don't add up though. Why did it expire after only one day? And why were you only charged $20 when the full game is supposed to cost $25? Did you buy it directly from Trion or did you go through a digital distribution site ie Steam?

Also I have to unfortunately say is that as soon as you pay for Rift your free trial ends. This seems unfair to me, but is stated in their T&Cs.

To top off your unfortunate luck if you bought what I think you bought you still actually have to pay for some play time. Another thing that seems unfair to me.



259 posts

Ultimate Geek
Inactive user


  Reply # 508750 18-Aug-2011 21:31
Send private message

I dont know for sure. They only charged me $20. I cancelled after i subscribed and were still given the 30 days. But of course they charged me the $20.

I have 5 days left of the 30.

It didn't expire after 1 day hehe. U misunderstood me. The 7 days free trial expired while I was playing it. So I got booted out. After that then I subscribed.

I deleted my CC details from the payment method section when i cancelled the sub. That should stop them charging right ??

597 posts

Ultimate Geek
+1 received by user: 31


  Reply # 508754 18-Aug-2011 21:44
Send private message

Sorry, in your first post you said that you signed up on 25th July and you were charged the next day on the 26th, obviously you signed up for the digital standard edition on the 25th correct?

They must've given you a deal for trialling the game first I assume. As it's normally $40 for the game and 30 days play.

And yes if you have unsubscribed they will not charge your CC again, you should have received an email confirming this.



259 posts

Ultimate Geek
Inactive user


  Reply # 508762 18-Aug-2011 21:52
Send private message

Actually they charged my CC on that same day. I forgot about the time difference. (timezone)

I think they really charged me for buying the game. As i'm starting to remember something about "$19.99 for the digital standard edition plus 30 days free trial" ...I never actually thought they would charge me that 19.99... dumb me

597 posts

Ultimate Geek
+1 received by user: 31


  Reply # 508769 18-Aug-2011 22:08
Send private message

Yeah that sounds about right. Oh well at least it's all figured out now. Enjoy your five days (or maybe six depending on whether you took the time difference into account) left of play.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.