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#89184 27-Aug-2011 15:27
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So I've just downloaded Steam for mac (because Orcon has just brought out a new Ozone service for online gaming) but when I launch the app from the applications folder a message pops up saying 'Steam needs to be online to update. Please confirm your network connection and try again.' Does anyone know how to know fix this, cause I'm kind of a noob at this? Please help.

Cheers 

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  #512903 27-Aug-2011 16:35
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This is a huge issue, there's tons and tons of threads about this on Steam support. Heaps of ways to get around it - try a cabled connection instead of wifi for example. My fix - try and try over and over again. On the 999th time it worked.

By the way, it's nothing to do with Orcon. 



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  #512918 27-Aug-2011 17:47
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Yeah, I've tried that. Done it about 5 times over wifi and a couple on dsl, actually.  Every time I do this though, it cuts into my monthly data allowance. Where abouts to go to resolve this annoying problem?

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  #513008 28-Aug-2011 08:33
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If its not connecting to Steam, then it wont be eating your data....




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  #513105 28-Aug-2011 16:20
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All it's doing is trying to install on your local machine. You just have to preservere. It'll get there in the end.

Something to try would be create a new Admin user on your machine. Log into that account and try to install the app there for all users. If it works it should be available for your current user when you log back in.

Seriously though, I had to just keep trying to install it over and over again, it took several dozen tries but it got there. Steam know about it but haven't fixed it yet.



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  #513185 28-Aug-2011 20:28
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Oh really? Well I'll try the whole create a new mac user account. Might work. If not, i'll just continue to install it... Hopefully the Steam guys fix this annoying issue.

Cheers for your help. Have you installed it on a mac?

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