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Makuta

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#90394 21-Sep-2011 07:23
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My son has lost the password/username for his Hotmail account that is already registered to his XBOX LIVE account. He says he doesn't want to open a new hotmail account because he is already registered with XBox on his existing one?

What does he do?

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wellygary
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  #523860 21-Sep-2011 08:37
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Follow the link on the hotmail login page entitled

"Forgot your password"?



gehenna
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  #523861 21-Sep-2011 08:42
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Or call Xbox Live support, they're pretty helpful.

SteveON
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  #523877 21-Sep-2011 09:10

This sounds like my customers every singe day... Not being rude or trying to rant : But when somebody looses a password; why don't they just go to the website in question and read? Has the day's of logic/following your nose/initiative gone out the window?




johnr
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  #523882 21-Sep-2011 09:18
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There must be a reset password option or has he forgot his user name as well?

gehenna
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  #523897 21-Sep-2011 09:31
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johnr: There must be a reset password option or has he forgot his user name as well?


Most sites cater for both so long as you have entered a backup email address for them to send reset details to. 

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