Lost Password!! Help!

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Makuta

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#90394 21-Sep-2011 07:23

My son has lost the password/username for his Hotmail account that is already registered to his XBOX LIVE account. He says he doesn't want to open a new hotmail account because he is already registered with XBox on his existing one?

What does he do?

wellygary

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#523860 21-Sep-2011 08:37

Follow the link on the hotmail login page entitled

"Forgot your password"?

gehenna

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#523861 21-Sep-2011 08:42

Or call Xbox Live support, they're pretty helpful.

SteveON

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#523877 21-Sep-2011 09:10

This sounds like my customers every singe day... Not being rude or trying to rant : But when somebody looses a password; why don't they just go to the website in question and read? Has the day's of logic/following your nose/initiative gone out the window?

johnr

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#523882 21-Sep-2011 09:18

There must be a reset password option or has he forgot his user name as well?

gehenna

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#523897 21-Sep-2011 09:31

johnr: There must be a reset password option or has he forgot his user name as well?

Most sites cater for both so long as you have entered a backup email address for them to send reset details to.