DV130 has started rebooting for no apparent reason

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TonyR1973

199 posts

Master Geek

#169709 23-Mar-2015 18:18

As per the title, my DV130 has begun rebooting of its own accord. I'm on BigPipe VDSL and the sync hasn't changed - still around the 30/10 mark. I just did it again and when I logged in to the GUI I noticed it wasn't a dropped connection but a full on reboot. When I first started using it pretty much the only time the connection dropped was when initiated by me with a reboot.

It seems to me it's dieing but it's only 14 months old!

A couple of times I've noticed that the LAN LED has been fixed on when it's normally flashing to indicate traffic and off to indicate no traffic.

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#1266286 23-Mar-2015 21:44

Perhaps re-flash the firmware, ideally not keeping the configuration (i.e. a complete factory reset).

We use these and other Draytek devices extensively and have never seen this behaviour.

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TonyR1973

199 posts

Master Geek

#1266342 24-Mar-2015 00:20

I'll give that a go. Cheers.

TonyR1973

199 posts

Master Geek

#1285209 15-Apr-2015 22:48

Yikes...

Took 3 attempts which is a bad omen but it got there in the end. Let's see how it goes...

RunningMan

8954 posts

Uber Geek

#1285290 16-Apr-2015 08:09

Can you try a new power supply?

TonyR1973

199 posts

Master Geek

#1285537 16-Apr-2015 12:34

It hasn't dropped for 18 hours (when I reflashed the firmware) but, next time it does, I will - it's marked as a 7.5-12V input and I've got plenty of 12V ones with various adapters leads. Why didn't I think of that obvious possibility??

TonyR1973

199 posts

Master Geek

#1289358 22-Apr-2015 14:15

165 hours without a reboot or dropped connection I think we can call that re-flash and reset of the firmware a solution.

Dynamic

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#1289374 22-Apr-2015 14:27

An excellent result. Annoying to have to do that, but great to hear a positive resolution. :)

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TonyR1973

199 posts

Master Geek

#1289624 22-Apr-2015 17:48

Yes, it's gone some way to restoring my faith in Draytek too which was admittedly already a little shattered before this started happening. After I first got the DV130 and spent hours trying to set it up for VDSL in bridge mode only to find that there was a problem with the firmware it shipped with that was the problem.

TonyR1973

199 posts

Master Geek

#1314332 29-May-2015 20:33

Sooooo... the 7.5VDC power supply that it came with just sucked the kumara. Internet connection dropped, couldn't login to the modem GUI, did a factory reset thinking bad firmware again - but that didn't solve the problem - I still couldn't access the GUI. Then I noticed a high pitched squeal from the power supply.

Not a good look. Fortunately the DV130 will accept 7.5VDC-12VDC and I hoarded plenty in that range. But none had a 2.5mm socket for the +VE pin. Luckily I scavenged one of these off an external drive in the interim.

Aaroona

3196 posts

Uber Geek

#1314549 30-May-2015 12:02

Hopefully just the power adapter. Generally speaking, I think these devices are pretty decent. I'm running 3.7.5 firmware, and has been perfect. I know there is a later firmware out, but no reason to upgrade at this stage.

My DV130 is rock solid. It hasn't been turned off, rebooted, or lost connection since I moved in.

fahrenheit

757 posts

Ultimate Geek

#1314725 30-May-2015 17:22

My power adapter squeals very loudly when the DV130 is first powered on. It didn't make this noise for the first six months and had only been power-cycled half a dozen times. It makes no audible noise once its up.

I think I better have a replacement handy...

TonyR1973

199 posts

Master Geek

#1315820 2-Jun-2015 00:09

Aaroona: Hopefully just the power adapter. Generally speaking, I think these devices are pretty decent. I'm running 3.7.5 firmware, and has been perfect. I know there is a later firmware out, but no reason to upgrade at this stage.

My DV130 is rock solid. It hasn't been turned off, rebooted, or lost connection since I moved in.

Yeah, I saw 1200+ hours between disconnects initially (from Jan 2014).

fahrenheit: My power adapter squeals very loudly when the DV130 is first powered on. It didn't make this noise for the first six months and had only been power-cycled half a dozen times. It makes no audible noise once its up.

I think I better have a replacement handy...

If it's one of these I would say that's probably a wise move.

slingynz

154 posts

Master Geek

#1315982 2-Jun-2015 10:35

fahrenheit: My power adapter squeals very loudly when the DV130 is first powered on. It didn't make this noise for the first six months and had only been power-cycled half a dozen times. It makes no audible noise once its up.

I think I better have a replacement handy...

I just replaced my DV130 power supply because it started to sqeal (after a power cycle).
Probably just a loose trans or something, but very annoying.

TonyR1973

199 posts

Master Geek

#1317628 4-Jun-2015 23:38

It's up to its tricks again with 3 unprompted reboots today alone. Time to re-flash it... again...

sultanoswing

814 posts

Ultimate Geek

#1322934 11-Jun-2015 17:26

TonyR1973: It's up to its tricks again with 3 unprompted reboots today alone. Time to re-flash it... again...

I'm always highly suspicious in these sorts of circumstances of dodgy cheap wall-wart power bricks (cheap and cheerfuls as they are) and/or dodgy capacitors in the device itself. High pitched, almost ultrasonic whines are pretty pathognemonic of dying power supplies or caps.

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