Draytek Vigor2710VDN - Orcon Connection Problems

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Draytek Vigor2710VDN - Orcon Connection Problems

Nate1

50 posts

Geek

#99274 15-Mar-2012 21:03

Hi I cannot workout how to connect this thing to the internet, not sure which setting is missing and/or wrong.

Could I please have some help.

Trying to Connect to Orcon.

PPPoE/PPPoA Client Enable
Multi-PVC Channel 1
VPI 0
VCI 100
Encap VC MUX
PPPoA
Modulation - Multimode
PPP Authentication PAP or Chap

Username & Password

Should I have setup anything else, theres DNS settings? Ive check my ASUS router and they are not set but that does have DDNS setup for DYNDNS.org

lucky015

743 posts

Ultimate Geek

ID Verified

Trusted

#595844 15-Mar-2012 21:53

Is your connection with Orcon supposed to be a Genius based connection?

Nate1

50 posts

Geek

#595935 16-Mar-2012 07:28

No NOT an Orcon Genius account for the time being, just a simple internet connection.

theEd

341 posts

Ultimate Geek

Trusted

#595937 16-Mar-2012 07:33

Shouldn't be anything else.

Could you post a screenshot of the Online Status page?

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#595938 16-Mar-2012 07:33

Do you have DSL sync?

xpd

Geek @ Coastguard NZ
13765 posts

Uber Geek

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#595961 16-Mar-2012 09:30

Nate1: for the time being,

You signed up as Genius but not using it or you signed up as a normal connection ?

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

LinkTree

Nate1

50 posts

Geek

#595967 16-Mar-2012 09:36

Normal Connection. NO Genius at all.

xpd

Geek @ Coastguard NZ
13765 posts

Uber Geek

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#596014 16-Mar-2012 10:50

Post the status screen and any logs - you just might not be getting PPP (name/password wrong ?).

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

LinkTree

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

Nate1

50 posts

Geek

#596195 16-Mar-2012 16:24

System StatusModel Name : Vigor2710Vn
Firmware Version : 3.3.5.1_232201
Build Date/Time : Jun 17 2010 16:33:42
ADSL Firmware Version : 232201_A
Hardware: Annex A LANMAC Address : 00-50-7F-5B-18-00
1st IP Address : 192.168.1.1
1st Subnet Mask : 255.255.255.0
DHCP Server : Yes
DNS : 8.8.8.8
VoIPPortProfileReg.
In/OutPhone No0/0
DECT1 No0/0
DECT2 No0/0
DECT3 No0/0
DECT4 No0/0
DECT5 No0/0
DECT6 No0/0

WAN 1 (Orcon)Link Status : Disconnected
MAC Address : 00-50-7F-5B-18-01
Connection : PPPoA
IP Address : ---Default Gateway : ---

Wireless LANMAC Address : 00-50-7F-5B-18-00Frequency Domain : EuropeFirmware Version : 1.8.1.0S

Nate1

50 posts

Geek

#596209 16-Mar-2012 16:42

LAN Status   Primary DNS:   8.8.8.8   Secondary DNS:   8.8.4.4 IP Address   TX Packets   RX Packets    192.168.1.1   1213   1314
WAN 1 Status   >>

Dial PPPoA Enable   Line   Name   Mode   Up Time
Yes   ADSL       PPPoA   00:00:00

IP   GW IP   TX Packets   TX Rate(Bps)   RX Packets   RX Rate(Bps)
---   ---   0   0   0   0

Message [ PPP Shutdown ]

ADSL Information       ( ADSL Firmware Version: 232201_A)

ATM Statistics   TX Cells   RX Cells   TX CRC errs   RX CRC errs
   0   0   0   0

ADSL Status   Mode   State   Up Speed   Down Speed   SNR Margin   Loop Att.
   -----   READY   0   0   0   0

This keeps going through Handshaking.

Have compared everything to the currently operating ASUS router and seems to be the same

QOS=UBS, PPPoA VCMUX

I found this technical Information, which seems to apply, have tried the various modulations, though assume multimode would sort this out?

The generic ADSL settings for New Zealand are as follows:

VPI should be 0
VCI should be 100

The Protocol needs to be PPPoA (PPP over ATM RFC 2364) with VC multiplexed encapsulation (VC-MUX)
Modulation or Operating mode can be: G.992.1 G.DMT or ANSI T1.413 iss 2, but not G.Lite or G.992.2

Your IP address should be dynamically determined unless your using a static IP which you would know what to do with anyway.

Orcon
Incoming Mail: pop3.orcon.net.nz or mail.orcon.net.nz port 110
Outgoing Mail: smtp.orcon.net.nz or mail.orcon.net.nz port 25
- No SSL/No TLS used.

Primary Name Server/DNS : 60.234.1.1
Secondary Name Server/DNS : 60.234.2.2

theEd

341 posts

Ultimate Geek

Trusted

#596383 17-Mar-2012 09:38

I can see the problem!

You're running on the firmware optimised for the old Broadcom chips in the exchanges. It doesn't work on cabinetised connections, Orcon+ etc.

Grab the Recommended firmware for the Vigor2710 (not e or ne) from http://www.draytek.net.nz/draytek/downloads/ and apply that. Let us know how it goes.

Nate1

50 posts

Geek

#596385 17-Mar-2012 09:49

Cheers, Will check that out this weekend, and let you know how it goes.

Nate1

50 posts

Geek

#615891 27-Apr-2012 10:13

Sorry left reply for ages, only got round to sorting this out on Anzac day, turns out I shouldn't have had my ASUS router running at the same time, didn't need to modify any configuration.

All running fine now,