Draytek Vigor2710VDN - Orcon Connection Problems

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Nate1

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#99274 15-Mar-2012 21:03

Hi I cannot workout how to connect this thing to the internet, not sure which setting is missing and/or wrong.

Could I please have some help.

Trying to Connect to Orcon.

PPPoE/PPPoA Client Enable
Multi-PVC Channel 1
VPI 0
VCI 100
Encap VC MUX
PPPoA
Modulation - Multimode
PPP Authentication PAP or Chap

Username & Password

Should I have setup anything else, theres DNS settings? Ive check my ASUS router and they are not set but that does have DDNS setup for DYNDNS.org

lucky015

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#595844 15-Mar-2012 21:53

Is your connection with Orcon supposed to be a Genius based connection?

Nate1

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#595935 16-Mar-2012 07:28

No NOT an Orcon Genius account for the time being, just a simple internet connection.

theEd

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#595937 16-Mar-2012 07:33

Shouldn't be anything else.

Could you post a screenshot of the Online Status page?

sbiddle

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#595938 16-Mar-2012 07:33

Do you have DSL sync?

xpd

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#595961 16-Mar-2012 09:30

Nate1: for the time being,

You signed up as Genius but not using it or you signed up as a normal connection ?

XPD / Gavin

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Nate1

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#595967 16-Mar-2012 09:36

Normal Connection. NO Genius at all.

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xpd

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#596014 16-Mar-2012 10:50

Post the status screen and any logs - you just might not be getting PPP (name/password wrong ?).

XPD / Gavin

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Nate1

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#596195 16-Mar-2012 16:24

System StatusModel Name : Vigor2710Vn
Firmware Version : 3.3.5.1_232201
Build Date/Time : Jun 17 2010 16:33:42
ADSL Firmware Version : 232201_A
Hardware: Annex A LANMAC Address : 00-50-7F-5B-18-00
1st IP Address : 192.168.1.1
1st Subnet Mask : 255.255.255.0
DHCP Server : Yes
DNS : 8.8.8.8
VoIPPortProfileReg.
In/OutPhone No0/0
DECT1 No0/0
DECT2 No0/0
DECT3 No0/0
DECT4 No0/0
DECT5 No0/0
DECT6 No0/0

WAN 1 (Orcon)Link Status : Disconnected
MAC Address : 00-50-7F-5B-18-01
Connection : PPPoA
IP Address : ---Default Gateway : ---

Wireless LANMAC Address : 00-50-7F-5B-18-00Frequency Domain : EuropeFirmware Version : 1.8.1.0S

Nate1

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#596209 16-Mar-2012 16:42

LAN Status   Primary DNS:   8.8.8.8   Secondary DNS:   8.8.4.4 IP Address   TX Packets   RX Packets    192.168.1.1   1213   1314
WAN 1 Status   >>

Dial PPPoA Enable   Line   Name   Mode   Up Time
Yes   ADSL       PPPoA   00:00:00

IP   GW IP   TX Packets   TX Rate(Bps)   RX Packets   RX Rate(Bps)
---   ---   0   0   0   0

Message [ PPP Shutdown ]

ADSL Information       ( ADSL Firmware Version: 232201_A)

ATM Statistics   TX Cells   RX Cells   TX CRC errs   RX CRC errs
   0   0   0   0

ADSL Status   Mode   State   Up Speed   Down Speed   SNR Margin   Loop Att.
   -----   READY   0   0   0   0

This keeps going through Handshaking.

Have compared everything to the currently operating ASUS router and seems to be the same

QOS=UBS, PPPoA VCMUX

I found this technical Information, which seems to apply, have tried the various modulations, though assume multimode would sort this out?

The generic ADSL settings for New Zealand are as follows:

VPI should be 0
VCI should be 100

The Protocol needs to be PPPoA (PPP over ATM RFC 2364) with VC multiplexed encapsulation (VC-MUX)
Modulation or Operating mode can be: G.992.1 G.DMT or ANSI T1.413 iss 2, but not G.Lite or G.992.2

Your IP address should be dynamically determined unless your using a static IP which you would know what to do with anyway.

Orcon
Incoming Mail: pop3.orcon.net.nz or mail.orcon.net.nz port 110
Outgoing Mail: smtp.orcon.net.nz or mail.orcon.net.nz port 25
- No SSL/No TLS used.

Primary Name Server/DNS : 60.234.1.1
Secondary Name Server/DNS : 60.234.2.2

theEd

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#596383 17-Mar-2012 09:38

I can see the problem!

You're running on the firmware optimised for the old Broadcom chips in the exchanges. It doesn't work on cabinetised connections, Orcon+ etc.

Grab the Recommended firmware for the Vigor2710 (not e or ne) from http://www.draytek.net.nz/draytek/downloads/ and apply that. Let us know how it goes.

Nate1

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#596385 17-Mar-2012 09:49

Cheers, Will check that out this weekend, and let you know how it goes.

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Nate1

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#615891 27-Apr-2012 10:13

Sorry left reply for ages, only got round to sorting this out on Anzac day, turns out I shouldn't have had my ASUS router running at the same time, didn't need to modify any configuration.

All running fine now,