doesnt help when the first thing people ask for are line stats, that you have to go away, wait 90 mins on the phone, talk to someone that might not even know what you are talking about.
Jase2985: god bless ISP's making custom firmware that doesnt display the stats needed for ISP's to diagnose faults
We can this the line stats on this side
Hi, thanks for your help What should I say to Vodafone help to enable them to understand the issue?
If speed is fine over Ethernet and what you expect and the speed issue is only over WiFi then really it comes back to fault checking on your side not the Vodafone side,
@Gemini, before you ring up to log a fault, please private message me your account number so I can check your line for you. Maybe we can figure it out without you having to call.
Jase2985: god bless ISP's making custom firmware that doesnt display the stats needed for ISP's to diagnose faults
We can this the line stats on this side
Hi, thanks for your help What should I say to Vodafone help to enable them to understand the issue?
If speed is fine over Ethernet and what you expect and the speed issue is only over WiFi then really it comes back to fault checking on your side not the Vodafone side,
John
Speed is poor through vodafone station regardless if ethernet or wifi
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Thanks to Vodafone tech support Vodafone Home station now working Modem getting Down 7.58 Up 1.08 Ethernet connected PC getting Down 6.47 Up 0.92 Ping 42ms
Compares to old Netgear modem Down 7.115 Up 0.938 Ethernet connected PC getting Down 6.13 Up 0.81 Ping 29ms
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