UDM-PRO limiting Internet speed

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#2836033 20-Dec-2021 15:33

sud0:

Jiriteach: BTW - My UDM Pro is connected directly to my ONT. You don’t need another device in the middle. I’m with Orcon as well.

How? Did you see my picture? There is no ethernet port on the device on the left in my picture.

that 'device' is just a termination point.

It's the ITP, Internal Termination Point.

inside it, the fibre is spliced onto a pigtail, which is then terminated in a APC-APC connector - This is a godsend if the pigtail to the ont is ever bent to the point it needs replacing.

a tech can just replace the lead, rather than having to redo all the fibre splicing.

Here is how it's normally deployed:

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

sud0

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#2836034 20-Dec-2021 15:38

Well... a full reset fixed the problem!

Lucas

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wratterus

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#2836035 20-Dec-2021 15:40

I guess I take back what I said about the UDM speedtest...? Haha. Glad it's working. That was extremely confusing for a bit there...

michaelmurfy

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#2836036 20-Dec-2021 15:41

Please re-attach the ONT to the Fibre Termination Point - it just clips on like in @hio77's photo. It is stressing me out just flapping around in the breeze like that!

Antenna is facing down along with the Ethernet ports in a normal install.

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sud0

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#2836038 20-Dec-2021 15:46

michaelmurfy:

Please re-attach the ONT to the Fibre Termination Point - it just clips on like in @hio77's photo. It is stressing me out just flapping around in the breeze like that!

Antenna is facing down along with the Ethernet ports in a normal install.

Not possible... otherwise UDM-PRO won't fit 😂

Lucas

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sud0

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#2836039 20-Dec-2021 15:47

wratterus:

I guess I take back what I said about the UDM speedtest...? Haha. Glad it's working. That was extremely confusing for a bit there...

Yeah.. sorry about that! It's annoying this happens with such expensive equipment. I WFH all the time and I thought I would buy a good network router to be reliable and not give me issues... :(

Lucas

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sud0

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#2836043 20-Dec-2021 15:57

sud0:

Well... a full reset fixed the problem!

Interesting... if I restore the UDM-PRO backup, I get the same issue!

Lucas

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Mehrts

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#2836044 20-Dec-2021 15:58

sud0:
Not possible... otherwise UDM-PRO won't fit 😂

You keep the UDMP in that wall cabinet?!

Jiriteach

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#2836045 20-Dec-2021 15:58

sud0:
sud0:

Well... a full reset fixed the problem!

Interesting... if I restore the UDM-PRO backup, I get the same issue!

Yup so it’s something with the configuration. Sometimes disabling and re-enabling the ports can fix things.

-- opinions expressed by me are solely my own. ie - personal

sud0

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#2836050 20-Dec-2021 16:03

Jiriteach:

Yup so it’s something with the configuration. Sometimes disabling and re-enabling the ports can fix things.

Found the issue!

Disabling Smart Queues fixed it! (I don't know why it was enabled in the first place)

Lucas

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sud0

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#2836052 20-Dec-2021 16:04

Mehrts:

sud0:
Not possible... otherwise UDM-PRO won't fit 😂

You keep the UDMP in that wall cabinet?!

Oh yeah!

Lucas

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grover1

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#2836601 22-Dec-2021 09:07

sud0:

Okay. So, hopefully, I am not talking nonsense stuff here.

On the left you can see the ONT, and on the right Orcon's router. My UDM-PRO is connected to the device on the right.

The device on the left is a fibre termination box. It is completely passive, the ONT is the device on the right, and it "clips" over the termination box.

You do have one of the newer Chorus ONTs which includes a RGW (router function, Wifi).

allio

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#2836702 22-Dec-2021 10:04

sud0:

Okay. So, hopefully, I am not talking nonsense stuff here.

On the left you can see the ONT, and on the right Orcon's router. My UDM-PRO is connected to the device on the right.

This makes me glad I chose to go with a 6U rack for my new build rather than a wall cabinet. That looks absolutely awful.

Can you please consider putting the ONT on top of the ITP where it should be, and locating your router somewhere else?! I think you're stressing out all of the geeks on here. It's basically upside down with its butt in the air...

Glad you got your speed issue solved though!

insane

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#2836703 22-Dec-2021 10:05

grover1:

The device on the left is a fibre termination box. It is completely passive, the ONT is the device on the right, and it "clips" over the termination box.

You do have one of the newer Chorus ONTs which includes a RGW (router function, Wifi).

Would those two devices stacked even fit into the box with the lid closed? The box doesn't look very deep, perhaps only a stud depth?

cyril7

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#2836708 22-Dec-2021 10:11

insane:
grover1:

The device on the left is a fibre termination box. It is completely passive, the ONT is the device on the right, and it "clips" over the termination box.

You do have one of the newer Chorus ONTs which includes a RGW (router function, Wifi).

Would those two devices stacked even fit into the box with the lid closed? The box doesn't look very deep, perhaps only a stud depth?

If it's a standard 90mm deep install then yes it does, even the shallower 70mm one do... Just

Cyril

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