Phone line help

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Phone line help

cldlr76

289 posts

Ultimate Geek

#102641 18-May-2012 18:07

Hi,

My phoneline has stopped working properly. People calling in just get a disconnected sound and when I pick up the handset I get a dial tone but when I dial a number it will connect the call but I also get a disconnected sound over the top. This is from my test point, so before the master filter with nothing else connected. Any ideas?

Cheers

maverick

3594 posts

Uber Geek

Trusted

WorldxChange

#627443 18-May-2012 18:12

Sounds like you have another connection jumpered on your line, i.e. you actually have 2 phones lines from the exchange connected to your connection ... not sure this is in the right forum btw .... I assume you have a Telecom line ?

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

cldlr76

289 posts

Ultimate Geek

#627445 18-May-2012 18:16

No slingshot, I put it in here because it's all hooked into my LAN, but it's probably better in the slingshot forum

maverick

3594 posts

Uber Geek

Trusted

WorldxChange

#627450 18-May-2012 18:23

If its on your lan then your phone can only be an IP phone, you probably need to give us some more info on your setup

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

cldlr76

289 posts

Ultimate Geek

#627460 18-May-2012 18:41

Sorry I'm not being very clear, Trying to keep it short typing on my phone.

I've got cat5 from etp to a master filter then to a patch panel/switch so I have removed the filter so I'm basically connecting straight to the cat5 from the etp. Even replaced the cat5 from the etp to the test point in case something had happened to that but it made no difference

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#627463 18-May-2012 18:48

Sounds like something has been mis jumpered by Chorus and you've got a crossed line. Ring your ISP and lodge a fault.

maverick

3594 posts

Uber Geek

Trusted

WorldxChange

#627466 18-May-2012 18:54

Okay so my first comment stands, talk to your ISP

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

cldlr76

289 posts

Ultimate Geek

#627483 18-May-2012 19:42

Cheers have rung slingshot. Hopefully it's a fault on their side or there will be a $130 charge. Will let you how what happens

Thanks

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cldlr76

289 posts

Ultimate Geek

#629570 23-May-2012 18:37

All sorted, even had a guy from chorus knock on the door and apoligise.