Phone line help

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Phone line help

cldlr76

289 posts

Ultimate Geek
+1 received by user: 6

#102641 18-May-2012 18:07

Hi,

My phoneline has stopped working properly. People calling in just get a disconnected sound and when I pick up the handset I get a dial tone but when I dial a number it will connect the call but I also get a disconnected sound over the top. This is from my test point, so before the master filter with nothing else connected. Any ideas?

Cheers

maverick

3594 posts

Uber Geek
+1 received by user: 80

Trusted

WorldxChange

#627443 18-May-2012 18:12

Sounds like you have another connection jumpered on your line, i.e. you actually have 2 phones lines from the exchange connected to your connection ... not sure this is in the right forum btw .... I assume you have a Telecom line ?

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cldlr76

289 posts

Ultimate Geek
+1 received by user: 6

#627445 18-May-2012 18:16

No slingshot, I put it in here because it's all hooked into my LAN, but it's probably better in the slingshot forum

maverick

3594 posts

Uber Geek
+1 received by user: 80

Trusted

WorldxChange

#627450 18-May-2012 18:23

If its on your lan then your phone can only be an IP phone, you probably need to give us some more info on your setup

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cldlr76

289 posts

Ultimate Geek
+1 received by user: 6

#627460 18-May-2012 18:41

Sorry I'm not being very clear, Trying to keep it short typing on my phone.

I've got cat5 from etp to a master filter then to a patch panel/switch so I have removed the filter so I'm basically connecting straight to the cat5 from the etp. Even replaced the cat5 from the etp to the test point in case something had happened to that but it made no difference