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BrizzleGirl

18 posts

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#114383 18-Feb-2013 11:20
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We have ADSL2+ and a household of three teenagers who like gaming and social networking etc.  The problem is, our connection drops off all the time and lags lots (which we acknowledge lagging will happen on a wireless modem with many users).  We thought the problem was with the modem supplied by our RSP so bought a new one, but no change. 

We live in a 1940s house and clearly the house wiring is not great as some of the phone jacks don't work with the modem - we can only use the connection by the front of the house nearest the ETP.

We don't want to invest in a splitter if it won't improve things - what do you think? 

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RunningMan
8954 posts

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  #764052 18-Feb-2013 11:25
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If your modem only works on one jackpoint, you may already have one.

It is best practise to have one installed though.



johnr
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  #764071 18-Feb-2013 11:41
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Are you on one of the unlimited plans? Please post modem stats

BrizzleGirl

18 posts

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  #764076 18-Feb-2013 11:45
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I'm pretty sure we don't already have a splitter, the reason it doesn't appear to work on the phone jack in the kitchen is probably because the house had an extension at some point in the past and they probably took the wiring from that point up to the extension.

We have a 150G plan.



RunningMan
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  #764086 18-Feb-2013 11:50
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Have a read of this
http://www.geekzone.co.nz/forums.asp?forumid=49&topicid=27834

It's a wee bit dated, but the advise is still sound. Then get back to us with things like your modem line stats

coffeebaron
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  #764091 18-Feb-2013 11:54
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A master splitter is essential if you want the best possible performance from your DSL connection. I have installed many and 95%+ make a genuine difference to performance and reliability of your connection.

Where are you based?

And please post some line stats.




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