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# 12357 13-Mar-2007 13:09
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Since a few days ago the Bluetooth on my Nokia 6265 will not turn on. If I go into the bluetooth menu and change it from off to on, when I press select nothing happens. Same if I try to connect to/pair a device, it asks me if I want to turn it on and when I choose yes it just does nothing.

I've tried multiple reboots, leaving the battery out for a while. Nothing will work.

Any ideas? I don't really want to send it away as they tend to take a long time and give you a really crappy loan phone in the mean time.




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  # 63594 13-Mar-2007 16:32
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Tried a hard or soft reset? You'll lose your settings but it may fix something?

*#7780# for a soft reset.
*#7370# for a hard reset

Make sure u plug your phone in the wall so the battery doesn't die halfway through and you brick it =o)



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  # 63611 13-Mar-2007 17:53
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What setting will I loose?

Phone book?

How long will it take? (Ie my battery shows full but if is gonna take ages and use heaps of battery ill charge it first)




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  # 63613 13-Mar-2007 18:01
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Don't do it.... Not worth losing everything.
I had the same problem with my 6265. I sent it away and had it back within 4 days. All fixed.




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  # 63614 13-Mar-2007 18:17
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Might wait until my N73 arrives and then I will at least have a decent phone to use while its away. Grrrrrr, I use Bluetooth alot




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  # 63617 13-Mar-2007 18:20
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That's odd that it has stopped working. What have you done differently? Installed any java apps? I dropped mine



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  # 63618 13-Mar-2007 18:25
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Nothing, just stopped working the other day. It was on, switched itself off, went to connect to my PC and it wouldnt turn on again.




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  # 63826 15-Mar-2007 15:59
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Does anyone else have any ideas of how to fix this? I am just waiting on my Nokia N73 to arrive and I want to transfer my contact over, and my IR wont work at the moment either.




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  # 63827 15-Mar-2007 16:06
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Vodafone should be able to do this. When I was looking at an N93 they said they could copy the contatcs off my 6265 and onto the N93

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  # 63836 15-Mar-2007 17:25
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adamj: What setting will I loose?

Phone book?

How long will it take? (Ie my battery shows full but if is gonna take ages and use heaps of battery ill charge it first)


You'll lose everything on your phone, so you'll have to back stuff up. I guess that's the hard part if you dont have a cable and bluetooth doesn't work.

The way I understand it. the soft reset basically does the same thing as the restore factory defaults. The hard reset restores the entire firmware to the original state. Basically like a re-image.

It takes up 5-10 minutes to do. Generally you'd want to just have it plugged into the wall with more than half of your battery life left just to be sure =o) As I'm typing this though, if you're gonna do that you may want to just upgrade the firmware using the Nokia Firmware Updater which is available online nowadays. Amounts to the same thing.

I've done it many times, but obviously the biggest problem is getting everything backed up. I guess if you've got a new phone coming in a few weeks there's no real point in messing around and losing everything on it.


Cheers,.




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  # 63915 16-Mar-2007 10:18
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I don't think there are any firmware updates available for any of the CDMA phones (Not last time I checked anyway). Wish my N73 would hurry up!




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  # 63946 16-Mar-2007 12:31
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There is a new firmware update for the 6265, but you don't want it (unless its already on your phone) it turns the media player into a horrible flashy looking app that will no longer run in the background. If you don't have that then when you send your phone away to get fixed make sure if they are going to flash it then they don't use the newer firmware.



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  # 63959 16-Mar-2007 15:21
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Dont really care about the music player anymore cos ill just use the N73 for music. Ill move the 2GB card to the N73 from the 6265 and put the 128MB that comes with the N73 in its place.

I've been waiting a week now for the N73 to arrive at Harvey Normal. How long does it take ?!?!




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  # 63962 16-Mar-2007 15:25
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Its Harvey Norman... Slow is what they do. If you aren't too concerned about the media player then get the 6265 firmware updated. Its makes it a bit more responsive and fixes a few minor issues.

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  # 66000 2-Apr-2007 17:45
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has anybody hard reset their 6265, i can use the code to soft reset fine, but the hard reset one just doesn't do anything, the same with the old *#06# code to bring up the details page, it just does nothing

Any help would be great

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  # 66034 2-Apr-2007 22:32
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The new firmware makes the gallery and other media browsing much faster, But you lose the Equalizer and the music player. replaced with this awful java-based thing that you cannot run in the background

I skipped buying this phone and got a 6275 the other day.

Your phone definatly needs a reflash but it will be the newer version. careful with the codes.

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