Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

47 posts


# 132190 11-Oct-2013 20:24
Send private message

So here is the situation. I have a Toshiba Satelite L510, running Windows Vista. The wifi died completely and I suspected a virus., I did a factory restore. However since starting over with it, updating drivers and installing everything. I still have a WiFi problem, although now I get a connection.

The wireless network connects on the laptop... it gets internet and all is fine. However then randomly every few minutes or so the internet drops... yet it maintains internet connectivity. The internet then proceeds to work again. Which means killing downloads.

How do I work out what the cause is? If its the laptop? Or the router? Or a setting?

Would appreciate the advice/help!!

EDIT- More info!

There are other computers and laptops on the network connected, however they are all Windows 7 and have no issues. Its just this one Toshiba laptop that seems to loose and gain its internet connection... yet as I said it appears to not loose the network. (Although when it does this and I check the network and sharing centre is says "Identifying") instead of the network name.

I also noticed that if I do an internet speed test while the internet is connected, it downloads fine then looses internet during the upload stage (Every time)

Create new topic
54 posts

Master Geek

  # 913867 11-Oct-2013 21:10
Send private message

Check that your laptop IP address is not the same as another network device.

1493 posts

Uber Geek

  # 913876 11-Oct-2013 21:13
Send private message

Check your router isn't set to 20 & 40 hz frequencies. Just drop down to 20 only. It sometimes fixes issues like this.
Hope this helps.


47 posts


  # 913885 11-Oct-2013 21:39
Send private message

Dairyxox: Check your router isn't set to 20 & 40 hz frequencies. Just drop down to 20 only. It sometimes fixes issues like this.
Hope this helps.

Hey there, there is no frequency option on my router. Just a channel option.

47 posts


  # 913914 11-Oct-2013 23:31
Send private message

Hey everyone. I have worked out that the issue is somehow related to uploads. Even uploading a 28k file while the internet is on, disconnects the internet or brings up an error. Downlaod, watching videos etc is fine.

This only happens on wireless, its fine on the cable... Once I did all the windows updates it stopped disconnecting every few minutes and is now just only on certain sites when I click "Submit" buttons for searches (such as trademe) or upload a photo to email.

I am really baffled by it.

2017 posts

Uber Geek


  # 914275 13-Oct-2013 09:05
Send private message


Turn off the laptop's wifi, borrow an external wifi dongle and try that ... it may help isolate the problem as faulty wifi chip, or driver.

If the above test works fine, go to Toshiba web site and find latest wifi driver for that model and try again.

I had similar experience with an internal wifi unit slowly dying.


Mad Scientist
20909 posts

Uber Geek

Lifetime subscriber

  # 914280 13-Oct-2013 09:42
Send private message

I think your wifi is on its last legs ...

Involuntary autocorrect in operation on mobile device. Apologies in advance.

22523 posts

Uber Geek


  # 914851 14-Oct-2013 15:16
Send private message

My Dell did that. Replaced the minipcie card with a nice new Intel 802.11ac one and it's all smooth as now.



47 posts


  # 914852 14-Oct-2013 15:18
Send private message

Thank you all for the confirmation, that was what I was thinking.

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36

MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28

Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15

D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31

Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29

Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24

Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59

Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07

Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02

Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41

Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36

2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17

Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46

Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.