ADSL connection disconnects when i turn off wireless on a TP-link modem router

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Yoyo123

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#133809 3-Nov-2013 17:08

Hello,
So I have this TP-link modem router, which works with the Telecom network. It has wifi on/off switch. Strangely at times when I turn off the wireless using this switch, the wired connection disconnects on the computer it says "no connection". I then have to turn the power off the modem-router and then turn it back off. After about 30 seconds, it starts working again. Is this due to some issues with the settings?
Would appreciate advice on this.

Thanks

sbiddle

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#926669 3-Nov-2013 19:00

One would presume the WiFi switch simply disabled WiFi in the settings which causes a full or partial reboot of the device.

Yoyo123

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#926697 3-Nov-2013 20:03

How would I go about fixing that? The device page on the internet has quite a lot of settings you could tweak.

sbiddle

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#926707 3-Nov-2013 20:24

No idea what model you're using so I can't help.

Maybe well be that this is quite simply how the device works.

Yoyo123

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#926735 3-Nov-2013 21:24

I just checked, the model is TD-W8950ND 150Mbps Wireless N ADSL2+ Modem Router

sbiddle

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#926826 4-Nov-2013 08:27

I'm guessing you haven't done the obvious and rung TP-Link support to ask them?

Ragnor

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#927092 4-Nov-2013 16:26

Yoyo123: How would I go about fixing that? The device page on the internet has quite a lot of settings you could tweak.

Sounds like turning wireless off via the button restarts some services on the device.

Only solution may be don't turn wireless off. Why do you need to turn it off anyway?