Network Problem

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linw

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#139469 10-Feb-2014 15:04

Pretty much all my gear is on the ground floor but I have an ASUS AP upstairs in the lounge connected by cable to the Genius.

If a mobile device is connected via the AP, it can see and access everything on the network.

If a mobile device is connected via the Genius wifi, it can only see other mobile devices and the Genius. Pings to other devices return Destination host unreachable.

All cabled devices can see and access everything.

All devices, no matter how connected, can access the Internet.

Got me puzzled. Can anyone see the 'obvious error' I have made?

TIA.

Disrespective

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#983379 10-Feb-2014 15:09

Is the Genius wifi acting as a bridge to the AP?

ubergeeknz

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#983382 10-Feb-2014 15:11

Sounds a bit odd for sure. Have you mucked about with VLAN settings in the Genius at all?

linw

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#983389 10-Feb-2014 15:34

ubergeeknz: Sounds a bit odd for sure. Have you mucked about with VLAN settings in the Genius at all?

Nope, don't believe in messing with the Genius as it is very stable indeed. I'm a leave well alone type of guy!!

linw

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#983390 10-Feb-2014 15:36

Disrespective: Is the Genius wifi acting as a bridge to the AP?

Nope. All I have done is tell the ASUS wireless router to go into AP mode.

hio77

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#983393 10-Feb-2014 15:42

sounds a bit like isolation is turned on on the genius (assuming it has it, i havent touched one in months.)

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linw

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#983395 10-Feb-2014 15:45

That's what it seems like, as you say. I very carefully looked through the Genius settings to see if something like that popped into view but couldn't see anything like that.

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hio77

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#983397 10-Feb-2014 15:48

as an off thought, your wireless is allocating the correct dhcp range, to match your lan range?

i recall the genius allowing to set different ranges.

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linw

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#983518 10-Feb-2014 18:03

Yes, no problem with dhcp. All fine there. Set to 10.1.1.2 to 10.1.1.99. All comps using dhcp work fine.

insane

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2degrees

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#983569 10-Feb-2014 19:27

linw:

Can anyone see the 'obvious error' I have made?

You're using a Genius :)

But in all seriousness, have you tried turning it off and on again?

linw

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#983643 10-Feb-2014 20:34

Yes, it has been re-booted.

raytaylor

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#983746 10-Feb-2014 22:23

I gotta say I am at a loss with this one. Its not isolation mode, but more of a guest access mode that does this.

Isolation - typically this word is used to describe blocking other wireless devices from talking to each other
Guest - a second guest wireless network is created that only allows devices to access the internet and not the local LAN so to protect the till, eftpos terminal and backoffice pc in a cafe that gives out free wifi.

I have never used a genius but i wonder if you set up the guest wifi ssid instead of the main ssid.

I am also not sure how easy they are to reset - I think they are somehow remotely managed by orcon.

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timmmay

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#983828 11-Feb-2014 07:05

hio77: as an off thought, your wireless is allocating the correct dhcp range, to match your lan range?

i recall the genius allowing to set different ranges.

linw: Yes, no problem with dhcp. All fine there. Set to 10.1.1.2 to 10.1.1.99. All comps using dhcp work fine.

Do you have DCHP turned on in both routers? I have it turned on in one router only, the second is a pass through just acting as a WAP, not any kind of host. I'm not a network guy so I'm probably not explaining it well, and I'm probably totally wrong.

gundar

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#983876 11-Feb-2014 09:17

Sounds like the subnet masks or subnets differ....

linw

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#983889 11-Feb-2014 09:39

Mmmm, this morning I had lost the phone (red light flashing on the modem) and had no Internet access.

Re-started the modem. Phone and Internet access back AND, also, internal access to all devices is now back.

Hope I am not in for a period of instability. Since the firmware went to Ver 1423 this modem has been pretty stable.

Thanks for all responses.