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13 posts

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# 143299 9-Apr-2014 18:21
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My pcs wifi speed has pooped it self and I can't seem to find a solution on the speed test it got 0.035mbps on vdsl but on my phone and every other device I have had 16-22mbps and it just happened two days ago and Its really dumb and I cant seem to fix it anyone know how

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  # 1022360 9-Apr-2014 18:26
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Have you completed any WiFi troubleshooting?
It would probably be environmental. please advise further.

-Do you live in apartments or a busy 2.4Ghz area?
-Have you changed the channel or anything?
-Have you moved the wireless AP?
-Is it next to a cordless phone?
-Does this happen on another AP?
-Have you tried a factory reset?
(This isnt related to VDSL)



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  # 1022372 9-Apr-2014 18:44
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Well my brother contols the modem and it works fine on every other device

 
 
 
 


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  # 1022376 9-Apr-2014 18:51
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Clearly not a VDSL issue then



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  # 1022378 9-Apr-2014 18:53
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Its my PC doing it

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  # 1022432 9-Apr-2014 19:57
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Plug the PC directly to the router using an ethernet cable. Run a speed test and post results. Then we can continue from there.








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  # 1022447 9-Apr-2014 20:19
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I dont have a cable long enough to reach

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  # 1022448 9-Apr-2014 20:20
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You will have to arrange one otherwise there isn't much to work on and prove there's a WiFi problem or not.

Actually if you could start by changing the WiFi Channel on the router, that would be one step.





 
 
 
 




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  # 1022449 9-Apr-2014 20:24
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How do I do that

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  # 1022452 9-Apr-2014 20:26
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You have to ask the person with admin access to the router to do it. Identify which channel is being used and change to another one.

Also make sure your PC WiFi is not set to 802.11a only. Make sure you have the latest drivers as well.

If doesn't solve the problem then you will have to plug a cable to test.







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  # 1022454 9-Apr-2014 20:28
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mate: I dont have a cable long enough to reach

... which implies that your computer is a long way from your wireless router ... which implies that you have a wireless problem.




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  # 1022456 9-Apr-2014 20:32
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sort it out mate, do what the others have said



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  # 1022459 9-Apr-2014 20:36
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Ok the modem is trough the wall and I have a hole drilled to get to it and it is only 5m away and every other wireless device is working and my pc was working perfectly fine two days ago I havent changed anything so it must be a hardware or software problem

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  # 1022462 9-Apr-2014 20:40
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"Hardware" or "software" problem doesn't cover everything. Perhaps there's a new neighbour with a new WiFi access point causing interference. Perhaps a new cordless phone using 2.4GHz nearby. Perhaps a new microwave oven. It could be lots of things.

Using a cable will give you certainty if this is a WiFi problem or not.

After that you know where to concentrate - drivers, Os updates, other apps on your PC using bandwidth (torrents galore?), etc, etc.

We can't really help if you can't test things.







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  # 1022465 9-Apr-2014 20:43
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Im running a antivirus software which I just downloaded an hour ago to go through everything

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  # 1022477 9-Apr-2014 21:12
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someone please change the thread title

its not a VDSL issue its a wireless issue

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