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23 posts

Geek


# 143497 16-Apr-2014 21:39
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Hi all,

Got home from work today to find that my Draytek 2750 no longer gives any of my devices access to the internet, according to Windows 8's troubleshooter i have a DNS issue but I've no idea how to remedy this. Factory restored the modem and input all the correct values listed on the Draytek website but i still get the error.

Would anyone be kind enough to give some advice to this clueless poster?

Thanks

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262 posts

Ultimate Geek


  # 1026569 17-Apr-2014 08:08
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Have you tried phoning your ISP?

The last two days I have seen a few people who cannot access email or internet even though they are connected and can ping the gateway.

Have you tried forcing googles DNS in the draytek? 8.8.8.8







23 posts

Geek


  # 1026628 17-Apr-2014 09:31
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Hi thanks for your reply!

I did try phoning last night with less than stellar results, ran around in circles reconfiguring the modem but I've since confirmed that it isn't incorrect information

Forced the DNS to 8.8.8.8 but nothing has changed.

 
 
 
 


262 posts

Ultimate Geek


  # 1027076 17-Apr-2014 19:43
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Do you have another modem you can test or borrow?

As far as I know all the issues I mentioned earlier have resolved themselves. If you are still having trouble I would point the finger at the modem if your ISP say there is nothing on thier end.







23 posts

Geek


  # 1027092 17-Apr-2014 20:03
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It was indeed on the ISP, Chorus actually, but wasn't mentioned when I was on the phone with them last night. Thanks doe the replies :)

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