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35 posts

Geek
+1 received by user: 2


Topic # 150333 18-Jul-2014 20:31
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OK - this is seriously weird.

I have a wireless modem router supplied to me by Slingshot when I bought this house in early 2007. It's a Dynalink RTA1025W and has given us faultless service for over 7 years.

Suddenly, this modem has stopped working from about 6am(ish)to sometime before we get home from work whereupon it performs perfectly until we go to bed .. lets say around 11-midnight.

I have talked to Slingshot and they agree that there is no DSL connection when I talk to them (from work) in the morning. However, by the time I get home, all is well again .... and this scenario has repeated itself for at least a week now.

Slingshot will happily send out Chorus to access the situation but if it's an internal problem then we are liable for the costs.

Any suggestions?

To recap.

1. Great service and speed every evening from 5 to at least midnight.
2. No service at all (every day) from before 6am 'till whenever we get home in the evening!




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352 posts

Ultimate Geek
+1 received by user: 96


  Reply # 1091742 18-Jul-2014 20:36
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Is there a possibility that the modem is faulty? If it's 6 years old it may be having issues from age. Otherwise maybe it's a wiring issue.

5043 posts

Uber Geek
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  Reply # 1091743 18-Jul-2014 20:37
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Power supply on it's way out and sensitive to cold temperature.

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Uber Geek
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Trusted

  Reply # 1091875 19-Jul-2014 08:04
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Those modems should be replaced by now.

They have a security flaw
Slingshot were issuing them for a few years - and the single port version




Ray Taylor
Taylor Broadband (rural hawkes bay)
www.ruralkiwi.com

There is no place like localhost
For my general guide to extending your wireless network Click Here




5043 posts

Uber Geek
+1 received by user: 1618


  Reply # 1091888 19-Jul-2014 09:03
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Easiest way to confirm it's the modem is try another modem - either borrow one from someone, or just go and buy one that meets your requirements...



35 posts

Geek
+1 received by user: 2


  Reply # 1091906 19-Jul-2014 09:25
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Thanks for the replies.

I am about to change ISP over to Vodafone anyway as I have been given a SureSignal box that will cure my appalling to non-existent cell coverage. As they'll give me a free modem on signup I might just make the shift and see what happens. If my problem persists then it has to be a lines issue and I can confidently request it be checked out.

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