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Topic # 150414 22-Jul-2014 01:32
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Hi everyone,

Having some trouble with my Surface Pro connecting to the WiFi at Uni.

Setup at Unitec:
There are multiple SSIDs wherever you go (nearly a dozen at any given time, not joking, all run by Unitec).

Students have one where the network doesn't have a password but when you reconnect, you are directed to a login page on your web browser where we log in with our normal login credentials (same ones as the student portal for grades etc and the windows PCs on campus). 

We also have staff networks that require a username and password to log in immediately, like the student one except without the webpage (pretty sure its WPA2 enterprise or something along those lines? I haven't been taught much about WiFi security yet.) Since I'm employed by Unitec as well, I tend to use this as in the past, I never have to enter my details again until I change my password or something. This worked fine on my MacBook Air (Mavericks), iPad Mini and iPhone 5. 

My Surface however doesn't like it. I connect to it fine, but if it goes to sleep, it disconnects and I have to re-login again each time, even when I tick the box to automatically reconnect.

When I connected my iPad and iPhone, they prompted me to allow certificates to be installed. But the Mac and Surface did not.

Is there something to do with the certificates perhaps? Like I said, I'm not so sure about how this works so it's a learning experience haha. 

Appreciate any help in advance. I'm a bit embarrassed asking the support desk on campus for help though, given I'm studying computers and employed by the Department of Computing as well lol

Cheers,
Sam




Bachelor of Computing Systems (2015)

 

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Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6S + (64GB/Gold/Vodafone NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 


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  Reply # 1094899 24-Jul-2014 12:48
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normally those sort of solutions remember your MAC address for X hours after signing in.  if its asking you to log on again i'd be looking at the service.  does it work withoutr a re-login on other machines/platforms?




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  Reply # 1094940 24-Jul-2014 13:27
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Regs: normally those sort of solutions remember your MAC address for X hours after signing in.  if its asking you to log on again i'd be looking at the service.  does it work withoutr a re-login on other machines/platforms?


Yes on my MacBook, iPhone and previously my iPad it worked flawlessly. I haven't had to re-login on my MacBook since last year.




Bachelor of Computing Systems (2015)

 

--

 

Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6S + (64GB/Gold/Vodafone NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 


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  Reply # 1095971 26-Jul-2014 09:07
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is there a limit on the "number of devices" you can register against your login?  maybe 3 is the limit, and any new devices only work temporarily? check with the local support desk first




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about.me/nzregs
Twitter: @nzregs




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  Reply # 1096181 26-Jul-2014 15:27
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Regs: is there a limit on the "number of devices" you can register against your login?  maybe 3 is the limit, and any new devices only work temporarily? check with the local support desk first


Will check Monday then but am pretty sure that isn't the case




Bachelor of Computing Systems (2015)

 

--

 

Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6S + (64GB/Gold/Vodafone NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 


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