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20 posts

Geek


Topic # 154353 25-Oct-2014 07:54
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Hello!

We have recently purchased an Apple TV 3rd gen.
We use it for streaming content either directly from TV or through Airplay (iOS devices and MAcBook).
No issues on the Airplay from iOS devices, although the connection is flaky at times.

The biggest problem we have is when playing some (not all) HD movies on our MacBook and streaming them to the ATV through iTunes airplay. Yesterday we watched 3 HD (1080p) movies that way. The first one dropped off a few times (every 15 minutes or so), the second didn't drop once and the third dropped off every few minutes, even after we switched off all other devices that may have a WiFi connection to our router. It made no difference.

I have been looking into it until late last night and am thinking that (maybe) our router just can't handle the load of streaming some HD movies. It's a Vodafone station (Huawei HG556a HW.C)

In order to try and resolve this really annoying dropping off issue, I am also setting fixed IP addresses to all our devices, as some people reported stability improvements after doing so.

In any case, should we find that we need a better router, does anyone have any suggestions?

Thanks a million for the replies

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271 posts

Ultimate Geek
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  Reply # 1161906 25-Oct-2014 08:11
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Have you tried wired connection between ATV and Router? If you haven't I would start there.




Mark Ascroft
Wellington




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Geek


  Reply # 1161914 25-Oct-2014 08:28
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ascroft: Have you tried wired connection between ATV and Router? If you haven't I would start there.


Unfortunately not an option :(

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  Reply # 1161917 25-Oct-2014 08:31
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Have you tried a different WiFi channel, or looked to see what rate each device is connecting at?



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  Reply # 1161920 25-Oct-2014 08:40
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RunningMan: Have you tried a different WiFi channel, or looked to see what rate each device is connecting at?


That sounds like a great suggestion... If only I knew how to go about that :)
Can you help?

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  Reply # 1161921 25-Oct-2014 08:48
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Not overly familiar with the HG556a sorry, but I expect you can log in to the admin interface with a web browser, and at least change the wifi channel, and possibly see the rate that each device connects at

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Biddle Corp
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  Reply # 1161923 25-Oct-2014 08:52
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You just need to through basic fault finding process for WiFi including looking at the channel, signal strength and location of your device. There are plenty of suggestions in my recent blog post on fixing your WiFi.

Apple devices really are nightmare with WiFi issues these days as they are no longer WiFi alliance certified. I'd encounter 9 issues with Apple devices for every 1 I deal with for non Apple devices.




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  Reply # 1161927 25-Oct-2014 09:09
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sbiddle: You just need to through basic fault finding process for WiFi including looking at the channel, signal strength and location of your device. There are plenty of suggestions in my recent blog post on fixing your WiFi.

Apple devices really are nightmare with WiFi issues these days as they are no longer WiFi alliance certified. I'd encounter 9 issues with Apple devices for every 1 I deal with for non Apple devices.



Yes, it seems to be endemic and getting worse with Apple. So happy I waited to upgrade to Yosemite as now it seems everyone is having WiFi issues.
Apple is really going to have to sort it out.

I'll have a look at your post, thanks :)

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  Reply # 1161961 25-Oct-2014 11:24
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Add a dual band airport express to the network and configure it with a different ssid on 5ghz. Make the apple tv use that and keep the laptop on the current ssid.

Transfers between devices on the same accesspoint always suck because tthey have to share the same frequency and all the data is double handled by wireless as it goes in and out of the single accesspoint.




Richard rich.ms



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Geek


  Reply # 1161963 25-Oct-2014 11:46
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richms: Add a dual band airport express to the network and configure it with a different ssid on 5ghz. Make the apple tv use that and keep the laptop on the current ssid.

Transfers between devices on the same accesspoint always suck because tthey have to share the same frequency and all the data is double handled by wireless as it goes in and out of the single accesspoint.


That makes a lot of sense. Thanks.

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