Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


TURSTY

11 posts

Geek


#154764 7-Nov-2014 01:29
Send private message

Hi Guys,

I have a problem that has just popped up with my home network. I use a lot of remote apps on my IOS device (old Iphone 4S) such as iTunes remote, xbmc remote, VLC remote etc etc.

I also have a multi router setup with two wireless APs, each with separate SSIDs (Lets call them lounge and garage)

All of these remote apps have just stopped working on my iPhone when connected to one SSID (lounge), but they work fine when connected to the other (garage). They were working fine from both last week. The interesting thing is the Apps all work on my iPad on the same SSID (lounge) that my iPhone has stopped working on.


Details of my network are:

Netgear N600 DGND3700v2 - Set up as my Modem/Router/HDCP server - This is also the "Lounge" SSID (both 2.4 and 5G)
This router has my main PC (with iTunes and one xbmc programme that the remotes control), my DVR, an 8 port switch in the lounge and a 4 port switch upstairs

Dlink Di-704up - This is the above mentioned 4 port switch
This just has laptops in a small office connected

Netsis 3108G switch - This is the above mentioned 8 port switch in the lounge
This has the garage wifi AP, a Raspberry Pi XBMC box (one of the other xbmc programmes I remote control) and an xbox connected

Dlink DIR615 - This is the garage WAP with the Garage SSID that seems to be working fine.


So far I have tried to power cycle EVERYTHING, I have tried assigning my iPhone different IPs on the lounge SSID, both Static and DHCP. I have tried hard resetting my phone.

Im now at a loss as to what the issue is. Nothing has changed on the network since it was last working. But I find it extra weird that my phone works when connected to the Garage AP (which is like 3 jumps down stream from the device I want to remote control), but not when connected to the same router as my PC I want to remote.

My iPad works fine with the remote apps on any of the wireless networks.

Does anyone have any idea where I should start to fault find this?

Let me know if I need to provide any further details etc.

Cheers,
Sam

Create new topic
charsleysa
597 posts

Ultimate Geek


  #1170418 7-Nov-2014 02:11
Send private message

Make sure that the IP's and gateways are all identical, that there isn't any network differences across the WAPs.




Regards
Stefan Andres Charsley

BTR

BTR
1522 posts

Uber Geek


  #1170485 7-Nov-2014 09:06
Send private message

Something must have changed between it working and it not, firmware updates on your phone, access point, switch if its a managed switch, physical or software changes on your equipment?

 
 
 
 


TURSTY

11 posts

Geek


  #1170898 7-Nov-2014 14:44
Send private message

The only thing I can think that has changed in the last month or so it my phone was updated to IOS 8.0.2 but I would have thought that because the remote apps are working on this phone with this IOS, on the "Garage" wireless, that it proves the IOS is not the issue.

Is there any way I can get my phone and the "lounge" router to forget eachother entirely and reconnect with a fresh DHCP address etc?

I have tried to "forget" this network and assign different IPs, but every time I connect it back again with DHCP assigning an address, it always gets the same IP. Is this because there are some setting cached somewhere, or will it just be because its the next available address on a small network?

One other point to note, it my MSTSC app on this iphone works fine when connecting to the same Server the XBMC/itunes software is on, so all the normal networking is working fine, just not these "discovery" type services.

BTR

BTR
1522 posts

Uber Geek


  #1170921 7-Nov-2014 15:16
Send private message

What settings are you using for your DHCP lease time, perhaps making the lease time shorter will get you a different address otherwise try setting a static IP.

charsleysa
597 posts

Ultimate Geek


  #1170956 7-Nov-2014 15:40
Send private message

It may be that your WAPs are sending multicast packets or broadcast packets, there are a multitude of settings that could possibly cause the issue and with your complex setup you may want to read up about wireless networking.

Go through all the settings on each of your WAPs (including the advanced settings) and make sure they are the same (apart from things like channel which are allowed to be different).

The reason the DHCP server gives your phone the same ip is because of DHCP lease times.

This is a amount of time at which a device can disconnect the reconnect and still have the same ip assigned to them.




Regards
Stefan Andres Charsley

timmmay
16528 posts

Uber Geek

Trusted
Subscriber

  #1170969 7-Nov-2014 15:44
Send private message

I take it you only have DCHP working on one of the routers, one is essentially a passthru?

TURSTY

11 posts

Geek


  #1170981 7-Nov-2014 15:59
Send private message

Thanks for the replies guys,

I will have a look into the wireless settings, but wouldnt the fact tha the iPad is functioning perfectly on both the wireless networks rule out the fact that the network settings are an issue?

I might try download some of the apps onto another IOS phone and see if that one works. If it does, then it sort of leads me to believe that the issues is something to do with the relationship between this troublesome phone and the "Lounge" wireless router.

Is there a way to completely cleal all records of a certain wireless connection from a IOS phone rather then just the "Forget this network" button?

 
 
 
 


timmmay
16528 posts

Uber Geek

Trusted
Subscriber

  #1170983 7-Nov-2014 16:02
Send private message

iPad working suggests it's not the network, but it's worth getting the network right to eliminate that as a possible cause. Just turn off DCHP on the router you consider secondary - probably the shed. DNS should probably be delegated to the main router too.

charsleysa
597 posts

Ultimate Geek


  #1170987 7-Nov-2014 16:06
Send private message

I would also update your phone as I heard there a few issues with ios that were fixed in 8.1




Regards
Stefan Andres Charsley

Create new topic





News »

Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS16211+
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32


NordVPN starts deploying colocated servers
Posted 7-Oct-2020 09:00


Google introduces Nest Wifi routers in New Zealand
Posted 7-Oct-2020 05:00


Orcon to bundle Google Nest Wifi router with new accounts
Posted 7-Oct-2020 05:00


Epay and Centrapay partner to create digital gift cards
Posted 2-Oct-2020 17:34


Inseego launches 5G MiFi M2000 mobile hotspot
Posted 2-Oct-2020 14:53









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.