Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

3 posts

Wannabe Geek

Topic # 157554 4-Dec-2014 17:20
Send private message

Hi All

I am at my wits end and don't know what to do so I am here for advice. I have recently moved into an apartment in Wellington, I was advised by my landlord I could use any provider so I signed up with Flip for their naked broadband plan. I was then told everything was good to go but it wasn't and have been trying to sort this out for over a week. The apartment was wired by a local firm who offer Internet but not at he deal that Flip offers . Chorus was called to see what the issue was and advised I had call the building manager who in turn advised nothing to do
With me. Now I have found out the the firm who wired up the building will not pass on the info to Chorus but advised it has been done in past . Called Chorus not helpful. So basically I have really one option move my service to the firm who wired up the network at a rate that is way more than other Telcos. Can anyone help or suggest who I can call


Create new topic
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user

  Reply # 1188810 4-Dec-2014 17:38
Send private message

Telco name? You can't deal with Chorus as you are not a Chorus customer

3 posts

Wannabe Geek

  Reply # 1188818 4-Dec-2014 17:53
Send private message

I have to be honest I'm not that technically minded I should have meant provider I think that's what you mean, it ACS Data Services they wired up the building and offer internet. But would not give info to me to pass onto Flip so I could get connected


3524 posts

Uber Geek
+1 received by user: 1463


  Reply # 1189052 5-Dec-2014 01:05
Send private message

Can you get a normal telephone connection in the apartment? As what we need to know is if Chorus owned phone lines run direct to your apartment. Or has the body corporate of the building contracted ACS Data Services to setup their own private telephone exchange / ISP in the building. Meaning everyone in the building is forced into either buying only their services. Or using Cellular data / a wireless ISP

3 posts

Wannabe Geek

  Reply # 1189061 5-Dec-2014 01:44
Send private message

Unfortunately when I signed up with flip I chose the wrong which was naked broadband only tried calling for them to switch me over only to be told I would have to sign up again and pay another fee, no Chorus does not own the lines and yes ACD data did wire up the apartments and when tried to get info out of them they basically no we're not going to help you and my only choice is sign up with them. they did advise that other providers have connected residents but that is all the info they gave. My DSL modem shows the broad delight as green but it blinks continuously I logged into the modems Internet address and get a message saying DSL is down, there is also a panel in the wardrobe Leviton structured media panel with phone and TV it may not be of any use but I thought I would mention it.

Create new topic

Donate via Givealittle

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Amazon introduces new Kindle with adjustable front light
Posted 21-Mar-2019 20:14

A call from the companies providing internet access for the great majority of New Zealanders, to the companies with the greatest influence over social media content
Posted 19-Mar-2019 15:21

Two e-scooter companies selected for Wellington trial
Posted 15-Mar-2019 17:33

GeForce GTX 1660 available now
Posted 15-Mar-2019 08:47

Artificial Intelligence to double the rate of innovation in New Zealand by 2021
Posted 13-Mar-2019 14:47

LG demonstrates smart home concepts at LG InnoFest
Posted 13-Mar-2019 14:45

New Zealanders buying more expensive smartphones
Posted 11-Mar-2019 09:52

2degrees Offers Amazon Prime Video to Broadband Customers
Posted 8-Mar-2019 14:10

D-Link ANZ launches D-Fend AC2600 Wi-Fi Router Protected by McAfee
Posted 7-Mar-2019 11:09

Slingshot commissions celebrities to design new modems
Posted 5-Mar-2019 08:58

Symantec Annual Threat Report reveals more ambitious, destructive and stealthy attacks
Posted 28-Feb-2019 10:14

FUJIFILM launches high performing X-T30
Posted 28-Feb-2019 09:40

Netflix is killing content piracy says research
Posted 28-Feb-2019 09:33

Trend Micro finds shifting threats require kiwis to rethink security priorities
Posted 28-Feb-2019 09:27

Mainfreight uses Spark IoT Asset Tracking service
Posted 28-Feb-2019 09:25

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.