FritzBox 3370 keeps crashing - need master filter?

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Kookoo

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#160593 12-Jan-2015 21:30

Hi all

I've got a Fritz!Box 3370 that keeps crashing when streaming Youtube. Happens easily 4-5 times a day, if not more.
When that happens only a hard reset helps - unplug it from power, wait for about a minute, plug it back in. Otherwise it's just frozen an completely inaccessible.
What I tried so far:
I've updated firmware - no luck.
I thought it wasn't getting enough power, so I plugged it into a separate power outlet - same difference.
I've tried changing line settings towards more stability, made bugger all difference.
I'm now wondering if the home wiring is crap and I should install a master filter.

Any ideas where I can get it done besides Chorus? Paying $250 or whatever they charge for a simple wiring job is a bit much.

Hello, Ground!

naggyman

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#1212807 12-Jan-2015 22:27

If the router itself is completely inaccessable, then a master filter will make no difference (apart from possibly increasing ADSL speeds)

Morgan French-Stagg

morgan.french.net.nz

Kookoo

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#1212819 12-Jan-2015 22:39

naggyman: If the router itself is completely inaccessable, then a master filter will make no difference (apart from possibly increasing ADSL speeds)

Sorry, wrong choice of words - by "inaccessible" I meant unresponsive - can't load the GUI.
My theory is that it crashes so badly because of overheating as a result of high error rate. The fairly long time that I need to keep it unplugged to get it to work again (between 30 seconds and several minutes) probably allows it to cool down.
So the idea is that putting a master filter in place would reduce the error rate. Am I wrong with my thinking?

Hello, Ground!

naggyman

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#1212825 12-Jan-2015 22:44

I would say that you are wrong in your thinking. If the GUI freezes an becomes unresponsive for some time it is a hardware issue, not a connection issue.

Morgan French-Stagg

morgan.french.net.nz

coffeebaron

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#1212900 13-Jan-2015 07:25

If your line is poor thus giving lots of errors, sure it may put "some" extra strain on the modem; but unlikely will it be the primary cause of your Fritzbox issues.
Which part of the country are you?
A master filter is certainly worthwhile doing anyway, but most likely won't stop the Frizbox from crashing.

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Kookoo

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#1213051 13-Jan-2015 10:41

coffeebaron: If your line is poor thus giving lots of errors, sure it may put "some" extra strain on the modem; but unlikely will it be the primary cause of your Fritzbox issues.
Which part of the country are you?
A master filter is certainly worthwhile doing anyway, but most likely won't stop the Frizbox from crashing.

I'm keen to give it a go. Funny part is it was doing just fine most of the time during the winter, but got gradually worse over the last 3 months or so.
I'm in Auckland, North Shore.

Hello, Ground!

SepticSceptic

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#1213248 13-Jan-2015 15:45

Try changing / replacing the power adapter. They can go funny under load after a while - generating unclean DC, and leading to lockups.

Kookoo

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#1213293 13-Jan-2015 16:46

SepticSceptic: Try changing / replacing the power adapter. They can go funny under load after a while - generating unclean DC, and leading to lockups.

Already tried that. Sorry, I should've listed it above.
And again, these crashes appear to happen only when streaming HD YouTube content...

Hello, Ground!

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Kookoo

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#1218696 20-Jan-2015 23:11

So, I tried a different Fritz - same story.
Tried a Huawei - it didn't even manage to detect DSL.
I'm fairly certain by now I have a wiring issue.
So back to the original question - does anyone out there (sparkies, cabling providers, etc) install master filters for less than the $250 that Chorus charge per "wiring" job?

Hello, Ground!

richms

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#1218701 20-Jan-2015 23:16

Yes some sparkies are competant enough to do it, but coffeebaron on here is able to do them at a good price.

Richard rich.ms

Kookoo

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#1218722 20-Jan-2015 23:42

richms: Yes some sparkies are competant enough to do it, but coffeebaron on here is able to do them at a good price.

Thanks, I'll PM him.

Hello, Ground!

Kookoo

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#1239144 14-Feb-2015 21:53

Many thanks to coffeebaron for an awesome job on the master filter install.
That, plus a small laptop cooler that I chucked under the Fritz to prevent overheating = no more crashes. Awesome.

Hello, Ground!