FritzBox 3370 keeps crashing - need master filter?

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › FritzBox 3370 keeps crashing - need master filter?

Kookoo

307 posts

Ultimate Geek
+1 received by user: 4

Topic # 160593 12-Jan-2015 21:30

Hi all

I've got a Fritz!Box 3370 that keeps crashing when streaming Youtube. Happens easily 4-5 times a day, if not more.
When that happens only a hard reset helps - unplug it from power, wait for about a minute, plug it back in. Otherwise it's just frozen an completely inaccessible.
What I tried so far:
I've updated firmware - no luck.
I thought it wasn't getting enough power, so I plugged it into a separate power outlet - same difference.
I've tried changing line settings towards more stability, made bugger all difference.
I'm now wondering if the home wiring is crap and I should install a master filter.

Any ideas where I can get it done besides Chorus? Paying $250 or whatever they charge for a simple wiring job is a bit much.

Hello, Ground!

naggyman

674 posts

Ultimate Geek
+1 received by user: 79

Subscriber

Reply # 1212807 12-Jan-2015 22:27

If the router itself is completely inaccessable, then a master filter will make no difference (apart from possibly increasing ADSL speeds)

Morgan French-Stagg

morgan.french.net.nz

Kookoo

307 posts

Ultimate Geek
+1 received by user: 4

Reply # 1212819 12-Jan-2015 22:39

naggyman: If the router itself is completely inaccessable, then a master filter will make no difference (apart from possibly increasing ADSL speeds)

Sorry, wrong choice of words - by "inaccessible" I meant unresponsive - can't load the GUI.
My theory is that it crashes so badly because of overheating as a result of high error rate. The fairly long time that I need to keep it unplugged to get it to work again (between 30 seconds and several minutes) probably allows it to cool down.
So the idea is that putting a master filter in place would reduce the error rate. Am I wrong with my thinking?

Hello, Ground!

naggyman

674 posts

Ultimate Geek
+1 received by user: 79

Subscriber

Reply # 1212825 12-Jan-2015 22:44

I would say that you are wrong in your thinking. If the GUI freezes an becomes unresponsive for some time it is a hardware issue, not a connection issue.

Morgan French-Stagg

morgan.french.net.nz

coffeebaron

5248 posts

Uber Geek
+1 received by user: 2266

Trusted

Lifetime subscriber

Reply # 1212900 13-Jan-2015 07:25

If your line is poor thus giving lots of errors, sure it may put "some" extra strain on the modem; but unlikely will it be the primary cause of your Fritzbox issues.
Which part of the country are you?
A master filter is certainly worthwhile doing anyway, but most likely won't stop the Frizbox from crashing.

Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

Kookoo

307 posts

Ultimate Geek
+1 received by user: 4

Reply # 1213051 13-Jan-2015 10:41

coffeebaron: If your line is poor thus giving lots of errors, sure it may put "some" extra strain on the modem; but unlikely will it be the primary cause of your Fritzbox issues.
Which part of the country are you?
A master filter is certainly worthwhile doing anyway, but most likely won't stop the Frizbox from crashing.

I'm keen to give it a go. Funny part is it was doing just fine most of the time during the winter, but got gradually worse over the last 3 months or so.
I'm in Auckland, North Shore.

Hello, Ground!

SepticSceptic

1738 posts

Uber Geek
+1 received by user: 349

Trusted

Reply # 1213248 13-Jan-2015 15:45

Try changing / replacing the power adapter. They can go funny under load after a while - generating unclean DC, and leading to lockups.

My thoughts are no longer my own and is probably representative of our media-controlled government

Kookoo

307 posts

Ultimate Geek
+1 received by user: 4

Reply # 1213293 13-Jan-2015 16:46

SepticSceptic: Try changing / replacing the power adapter. They can go funny under load after a while - generating unclean DC, and leading to lockups.

Already tried that. Sorry, I should've listed it above.
And again, these crashes appear to happen only when streaming HD YouTube content...

Hello, Ground!

Kookoo

307 posts

Ultimate Geek
+1 received by user: 4

Reply # 1218696 20-Jan-2015 23:11

So, I tried a different Fritz - same story.
Tried a Huawei - it didn't even manage to detect DSL.
I'm fairly certain by now I have a wiring issue.
So back to the original question - does anyone out there (sparkies, cabling providers, etc) install master filters for less than the $250 that Chorus charge per "wiring" job?

Hello, Ground!

richms

21397 posts

Uber Geek
+1 received by user: 4339

Trusted

Subscriber

Reply # 1218701 20-Jan-2015 23:16

Yes some sparkies are competant enough to do it, but coffeebaron on here is able to do them at a good price.

Richard rich.ms

Kookoo

307 posts

Ultimate Geek
+1 received by user: 4

Reply # 1218722 20-Jan-2015 23:42

richms: Yes some sparkies are competant enough to do it, but coffeebaron on here is able to do them at a good price.

Thanks, I'll PM him.

Hello, Ground!

Kookoo

307 posts

Ultimate Geek
+1 received by user: 4

Reply # 1239144 14-Feb-2015 21:53

Many thanks to coffeebaron for an awesome job on the master filter install.
That, plus a small laptop cooler that I chucked under the Fritz to prevent overheating = no more crashes. Awesome.

Hello, Ground!