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kiwipearls

431 posts

Ultimate Geek


#17140 14-Nov-2007 08:26
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I've searched and googled and searched again to try and find answers to my problem.

I recently bought myself my new computer, please see my specs in my signature.  And have been having network problems intermittently since.

There are two computers connected to a DSE 5port Qos Switch, that is then connected to our DSL-502T TXv.A5 router provided by XTRA.

The firmware of the router has been updated to the current version provided by XTRA.

My computer runs Vista Home Premium and my partners computer runs XP.  He is not experiencing any network timeouts, it is just my machine.

When I can't access a webpage or Skype, I check my network connection and there is still data being sent and received.  Which is weird.

Now I can be connected from as little as 10 mintues to as long as 4 -6 hours without having this timeout(?) problem.

I have rolled back my driver to the windows one instead of the NVIDIA networking controller drivers and for a while I thought that fixed the problem.  Alas no.

I have also disabled Vista's auto tuning feature.  Does not seem to have corrected my problem.

I have also unchecked IPv6 in my network properties, that does not seem to have corrected my problem.

Here is my ipconfig results.

windows IP Configuration

   Host Name . . . . . . . . . . . . : Angela
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Xtra:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : NVIDIA nForce Networking Controller #2
   Physical Address. . . . . . . . . : 00-1D-60-1B-ED-A7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 10.1.1.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.0.0.0
   Lease Obtained. . . . . . . . . . : Tuesday, 13 November 2007 1:28:21 p.m.
   Lease Expires . . . . . . . . . . : Tuesday, 13 November 2007 2:39:12 p.m.
   Default Gateway . . . . . . . . . : 10.1.1.1
   DHCP Server . . . . . . . . . . . : 10.1.1.1
   DNS Servers . . . . . . . . . . . : 10.1.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
   Physical Address. . . . . . . . . : 00-1D-60-1B-D2-89
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{E95DC727-0074-4334-A1AE-10412D4A2A4E}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5efe:10.1.1.3%15(Preferred)
   Default Gateway . . . . . . . . . :
   DNS Servers . . . . . . . . . . . : 10.1.1.1
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4136:e38a:10e1:363f:f5fe:fefc(Preferred)
   Link-local IPv6 Address . . . . . : fe80::10e1:363f:f5fe:fefc%10(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled


I also don't know how to interpret the network events in the event thingy, but there appears to be a couple of yellow exclamation marks which point to DCHP errors.  Will find out how to copy this data to provide here.

I am at a loss as to what to do now, I will be contacting my vendor if I can't find the solution myself.  My machine was custom built to my specs.

If anyone else has experienced the same or similar and have fixed it, it would be good to hear from you.

I also know that there is a Vista SP update coming very soon as well, so I dunno if that will fix any problems when that is available.

I look forward to hearing your feedback.

Regards
Angela





"In the real world as in dreams, nothing is quite what it seems" - The Book of Counted Sorrows





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kiwipearls

431 posts

Ultimate Geek


  #95151 14-Nov-2007 15:56
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I think I have found my problem, but I have not been online long enough in the day to know if it is indeed the answer.

I forgot to turn off Windows firewall when I installed McAfee (which we subscribe too via Xtra) and when I checked my security center in McAfee it hadn't detected my network.

So it managed to detect it and for the last 4 hours I have not timed-out.  Touch wood.

EmbarassedEmbarassedEmbarassedEmbarassedEmbarassedEmbarassedEmbarassedEmbarassed




"In the real world as in dreams, nothing is quite what it seems" - The Book of Counted Sorrows





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