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Wannabe Geek


# 18505 13-Jan-2008 02:55
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Hello,

Problem: Corrupt belkin BT F8T003 V2.11 device drivers and the device is not visible in device manager to update drivers

Detail:

I downloaded the latest drivers from - http://web.belkin.com/support/download.asp?lang=1&download=F8T003_v2&mode= and installed the same. The installation went fine.

On restarting windows, I have two bluetooth adapter icons on my startbar.
1. Belkin with red bluetooth icon image
2. Windows with light blue icon image

Now, when I insert the dongle, The Belkin icon does not turn white and when I double click on the belking icon, I get an alert from BtWizard stating - Bluetooth device not found. Please verify that your Bluetooth device is properly connected and turned on.

Thinking that there is a clash of Windows XP SP2 bluetooth drivers as suggested in most of the online forums, I tried to lookup the bluetooth devices in windows Device Manager. To my surprise, I cannot see any bluetooth radios listed there!

So, I tried adding the dongle hardware by going to windows Add Hardware and when windows scanned hardwares, it listed out - belkin bluetooth device - but with a yellow question icon, on saying next to upgrade the drivers, it said - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

This is what code 39 is - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Recommended resolution - Reasons for this error include a driver that is not present; a binary file that is corrupted; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded. Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.

Hence a chicken and egg story. I cannot disable/ uninstall hardware to upgrade drivers as dongle is not available in device manager. Neither is Add Hardware allowing me to add or removing hardware!

With this, request you to help me with the problem on hand.

Cheers,
Rahul

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# 104476 13-Jan-2008 09:04
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It sounded like you plugged the device before installing the software or reinstalled the software without removing the device.

I recommend you unplug the device, uninstall the software, reboot, install the software, reboot and then plug the device. You might end up with the Windows drivers, but then you should be able to change this.

Also, make sure your Bluetooth device is not using a USB HUB - it should always be plugged directly to a USB port on your PC. And make sure there's nothing else on another port. Some USB cards don't supply enough power - which begs the question: have you plugged a printer, camera, memory card or something to another USB device just after installing the driver?




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