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66 posts

Master Geek
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Topic # 185395 20-Nov-2015 23:13
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Hi there.

I'm having a lot of trouble getting ports 27000-27037 open. See attached images.

I am having this trouble.



The game's tech support people told me to make sure I have opened the ports steam recommends me to keep open.



So I tried this




But I still get this message when I test the port! Infuriating.



I'm sure I'm missing something obvious. Can someone please help me out?

Thanks in advance!

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251 posts

Ultimate Geek
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  Reply # 1432005 20-Nov-2015 23:23
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I think CanYouSeeMe.org might only check TCP ports, while most of your ports needed are UDP.  So not a good test.

I assume your workstation is definitely 192.168.1.2?

Are you using any Antivirus with a built in firewall?  If so, try disabling it or a short while.

Got Windows firewall turn on?  If so, try disabling it or a short while.




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66 posts

Master Geek
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  Reply # 1432006 20-Nov-2015 23:27
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Hi. Thanks for the quick reply.

Any way you'd suggest to test UDP ports?

My desktop is definitely 192.168.1.2. I have it set as a reserved address on the router's DHCP page.

No antivirus with firewall. Windows firewall turned off to try to sort this out.

Cheers.

 
 
 
 


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251 posts

Ultimate Geek
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  Reply # 1432007 20-Nov-2015 23:28
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UDP is connectionless, so not easy to test.




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251 posts

Ultimate Geek
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  Reply # 1432008 20-Nov-2015 23:29
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Did you NAT UDP/4380 as well (the last one in the list)?




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66 posts

Master Geek
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  Reply # 1432009 20-Nov-2015 23:39
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Hi,

I just added another rule for UDP 4380. Using this port tester each of these rules don't seem to be actually opening the ports. I feel like I must be loading the rules wrong in the router or similar.

I talked to Spark and they said they don't block any ports on their end, which seems unlikely to be true but what do I know.

Cheer.

251 posts

Ultimate Geek
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  Reply # 1432014 20-Nov-2015 23:42
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Does your game support uPNP?  If so, I would delete your port forwards and use that instead.  Everything is automatic when using uPNP.  You could also consider giving your router a reboot in case it has got into a sick state.




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Master Geek
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  Reply # 1432045 21-Nov-2015 07:49
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Just a quick thought but are you on ADSL or VDSL? If you are on VDSL you have port firwarding the ADSL connection ports on the router. I found that out a while ago with the Huawei that you have to specify the connection for port forwarding.




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Uber Geek
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  Reply # 1432062 21-Nov-2015 08:25
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Firstly UDP is stateless. Secondly uPNP really is your solution, and thirdly doing a port scan like you're doing isn't necessarily going to give the results you think it should. If a stateless UDP port doesn't respond there isn't really any way of a simple test like you're going knowing whether it's open or not.



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Uber Geek
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  Reply # 1432094 21-Nov-2015 10:06
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Arachan:[snip]

I talked to Spark and they said they don't block any ports on their end, which seems unlikely to be true but what do I know.

Cheer.


They block port 25 on some connections as a spam prevention measure, but this should have no impact for you.

As Steve says, try enabling uPNP on the router.

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  Reply # 1432159 21-Nov-2015 12:38
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Arachan:

I talked to Spark and they said they don't block any ports on their end, which seems unlikely to be true but what do I know.



They don't, and there is no reason for any ISP to block any ports other than the port 25 filtering that many may use.

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Ultimate Geek
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  Reply # 1432160 21-Nov-2015 12:40
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Any chance someone else in your househould is using a Steam game on another machine/device, so that uPNP has already forwarded the ports to their machine, making them unavailable for your machine?




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66 posts

Master Geek
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  Reply # 1432378 21-Nov-2015 19:36
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pdath: I would delete your port forwards and use that instead.


Bang on the money.

Not sure how this worked, but it did. I checked the router for uPNP (it was already on), removed all my port mapping rules, rebooted router and also desktop for good measure, and since then I haven't had a single "Connection Interrupted" error ingame.

Thanks for the help y'all!

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