The old 550 no relay

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Rickles

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#189047 15-Dec-2015 13:01

For the last 2 days I have been trying to send an email to Metlink, but they are returned with the message "Could not be delivered because of 550 5.7.1 Unable to relay The following recipients were affected: info@metlink.org.nz".

This is the address on their web site.

Thinking it may be that Metlink don't like Telstra/Clear/vVdafone, I tried sending it from both my Gmail account, and an overseas SMTP service ... all bounced with same message.

No other emails are affected.

Does this mean that Metlink's mail server/s are actually rejecting any mail sent to them? Weird

Dynamic

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#1450745 15-Dec-2015 13:03

Have you called them to ask?

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Sounddude

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#1450749 15-Dec-2015 13:10

It means they have set the MX server in the DNS to be a server which thinks it doesn't serve their domain.

Best to make contact with them on phone so they can sort it out.

Rickles

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#1450751 15-Dec-2015 13:16

Since it was a complaint about a particular bus service, I believe a number of others may have phoned them about that matter, so no.

Regarding their email matter, I'd send them an email but ....

I'll try and find an IT section to let them know ... then again it is very sunny in Wellington today