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#195769 3-May-2016 12:46
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Hi all.

 

I'm a layman, and I have tried a seach, to be bamboozled by the results.

 

Basicaly we are on 40GB fibre. We used to be on 40GB adsl, and we had plenty spare, to the point where our carryover was up to 200GB at one point.

 

We are hitting full allocation usage now within about 2 weeks, without any significant alteration in actual usage.

 

I am thinking there must be some method of installing an internet connection monitor somehow, that would allow us to view where all the data usage is coming from.

 

I recently hid our Wifi SSID, customised the name and changed the password.

 

 

 

What I can't figure out is how I could hook up *something/anything* to monitor traffic through the fibre connection, when 2 phones, 2 laptops are on wifi and streaming pc on lan attached to the wifi router, then into the lan of the fibre router.

 

 

 

Secondly, my partner is working over dropbox, not sure if this is a red flag for high usage?

 

 

 

Any help appreciated!


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  #1545979 3-May-2016 13:01
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Dropbox would be my first thought to look at. If there are large files saved there they could be downloading to the pc locally if your partner has the Dropbox application installed.

Failing that, I think DD-WRT routers can log traffic and filter it based on IP/MAC address.




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  #1545980 3-May-2016 13:05
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with the faster speed of fibre any videos you watch are likely to be defaulting to HD quality now which would could use a significantly larger amount of data than on ADSL.

 

how many and what sort of devices do you have?


 
 
 
 


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  #1545982 3-May-2016 13:06
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40 Gigs really isn't enough with a Fibre connection.

 

Dropbox will be syncing (though, after the initial sync, depending on the file sizes she is working with, not a horrid amount after that).

 

You mention a streaming PC - what is it streaming? Netflix and Lightbox (and others) use adaptive streaming, and will detect your fast internet connection and send the highest quality down your pipe - a couple of gigs an hour there.

 

Apple Updates (iPad) about a gig each. Windows updates are pretty large now too.


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  #1545987 3-May-2016 13:11
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40GB is a ridiculously small data cap for even the slowest fibre connection.

 

Its the equivalent of an equally ridiculous 10GB for an ADSL connection, which some unscrupulous ISPs have offered in the recent past..

 

Most ISPs offer a minimum of 80GB or 100GB, which is enough for some light users.

 

Yes, Dropbox is designed for shifting larger quantities of data.

 

Don't waste your time monitoring your very modest usage, get a better data cap.  wink





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  #1545997 3-May-2016 13:25
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Some internet providers can assist with a basic breakdown of traffic by type and time of day.  It won't tell you which computer, just whether it is email traffic, web traffic, possibly dropbox traffic.

 

If your ISP has a web portal where you can check your usage, you could try turning off Device X for 24 hours, then Device Y for 24 hours etc and check the usage daily to see if that helps tie down the usage.

 

Note that if you have had a router supplied by your ISP and not used it, and then given it away for someone else to use, that other router could be logging in to your account and using your data.  A client had this happen last year when they changed their office broadband and kept the old router in place, and the company owner took the new ISP router (intended for use in the office) to his home.  He was quite concerned that there was significant 'office internet use' at night and during weekends that could not be explained (and $ was spent investigating) before we worked this out.

 

For you to 'listen in on all internet traffic so you can measure it' would require an old-style network hub (where all traffic gets repeated to all ports) and you could then use a computer with monitoring software to build up a picture of who is generating what traffic with something like WireShark or another more user-friendly network monitoring bit of software.  In the absence of a network hub, a Managed Network Switch where you can tell it to replicate traffic from one port onto another would be an option.  Both of these are 'advanced enthusiast' level options.

 

Have you looked at your broadband router?  Sometimes these will tell you which device is generating the most traffic.  You could purchase such a beast if your budget allows.  I don't have a particular model in mind.  Someone on GZ may have seen or used one recently and make a recommendation.

 

If your partner is working from home, perhaps the employer could share the cost of the broadband connection, which might allow you to move to a larger or unlimited plan.

 

Good luck!





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  #1546050 3-May-2016 14:03
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Thank you all for your answers.

 

We had all the same devices with the ADSL last year, switched end of last year to fibre. Hence assumption that we are not changing our usage, so 40GB should be fine. However, a few of you brought up that the quality is likely defaulting in apps to HD. I will check this out. The kids and us don't care about a bit of degredation in quality.

 

My partner does stream video from blogs and youtube, as do I. The streaming pc is for the kids predominantly, youtube cartoons, some isky, but not daily, maybe a couple days a week. It's not grunty and doesn't have anything else on it, use it for background crunching of DVD backups etc. No subscription streaming, no spotify or soundcloud or whatever either.

 

We have 2 win laptops, 1 win XP streamer (haha), 2 android phones and an android tablet. I will check the tablet for quality also. As noted, all previously used with ADSL and left plenty of data every month.

 

My laptop can VPN, but I have been careful not to utilise this (left it off to make sure it wasn't the problem), and we still used 4GB last night somehow, with no streaming pc at all.

 

I did log into the router and managed to find the traffic stats by mac address, just that it is not able to tell what that traffic is. Guess I will have to continue investigation by process of elimination.

 

Duly noted about Win updates, that 2nd Wednesday of every month hammers our connection at work also.

 

Thanks again all!

 

 


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  #1546418 4-May-2016 00:04

Can that WinXP computer access the internet? It might be infected with something that is using your data. As WinXP on the default settings will very easily get infected and cause all sorts of problems. As for monitoring your data usage. A Ubiquity Edge Router Lite can monitor data per user and do deep packet inspection. So you can see not only how much data was used by each user. But what they used it for. But it is a very steep learning curve to configure one. So definitely in the "advanced enthusiast" category.

 

Also have you read this "sticky" thread? http://www.geekzone.co.nz/forums.asp?forumid=49&topicid=139555






 
 
 
 


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  #1546460 4-May-2016 09:00
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I'm on an 80gb cap and was annoyed when I discovered all the constantly updating apps installed by default with Win 10, like the weather and news apps. I had to go through them all and disable them individually. I think 8.1 might do something of the same. I don't how how much data these apps actually use, but I like to be in control of what is coming into my computer. I don't know if something like this could be affecting you, but you might want to take a close look at what those laptops are doing.

 

 





I don't think there is ever a bad time to talk about how absurd war is, how old men make decisions and young people die. - George Clooney
 


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  #1546478 4-May-2016 09:28
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best thing would be to switch to unlimited and never have to worry about data caps again

 

 

 

If you're using dropbox,  youtube etc then you would be much better off on unlimited.  Especially as you have kids   (the number of times I've turned on the TV to find youtube has been playing in the background for god knows how long would make me very worried if I had a capped plan)

 

 

 

You'll probably find your current ISP offers an unlimited plan for only around $10/m more than you currently pay.  

 

Or, failing that, you could switch to a provider that will give you unlimited by default.  Like Bigpipe!  $79/m for unlimited 100Mbps UFB (I'm guessing you only signed up for 30Mbps) We have no contract. And, since you have UFB already installed, you can get your first two months for free by using UFBSWITCH as a promo code.





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  #1546486 4-May-2016 09:36
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BigPipeNZ:

 

Or, failing that, you could switch to a provider that will give you unlimited by default.  Like Bigpipe!  $79/m for unlimited 100Mbps UFB (I'm guessing you only signed up for 30Mbps) We have no contract. And, since you have UFB already installed, you can get your first two months for free by using UFBSWITCH as a promo code.

 

 

Shameless :P

 

To the OP: There is a thread on hunting down high usage, but 40Gb if you're streaming, using dropbox, etc is just ridiculous.  As others have suggested, you will be better off with a larger (or unlimited) plan.


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  #1546501 4-May-2016 10:08
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It could be streaming services gone rogue
On 2 corporate sites, Ive traced data use blowouts to a single PC streaming music/radio stations (music, not video)
One streaming service on one device may be using most of that data , its rare but can happen.
Also could be a streaming service that is trying to use your local PC's/internet as a NODE .

 

Also check for online backup programs that you didnt known where there and are now trying to backup huge amounts of data online
Check for file sync services (eg such as dropbox) trying to sync huge amounts of data
Check for P2P programs installed on PC's , torrent programs etc. You may now be a NODE for P2P
If you are using any less than legal vid streaming service (as some do), dont be too surprised . Some streaming services are just an overlay for
streaming from various illegal/dodgy services . 

 

You should be able tell tell from the ISP's records if its download or uploads that are the data blowout . That will give you something to work with in tracing this
Make sure laptops & PC's are OFF when not used , untill its sorted.

 

40G isnt much of a data cap, has that been mentioned :-)


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  #1546521 4-May-2016 11:04
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BigPipeNZ:

 

 

 

Or, failing that, you could switch to a provider that will give you unlimited by default.  Like Bigpipe!  $79/m for unlimited 100Mbps UFB (I'm guessing you only signed up for 30Mbps) We have no contract. And, since you have UFB already installed, you can get your first two months for free by using UFBSWITCH as a promo code.

 

 

Link in my signature (or here) for a further $20 credit to this offer ;)

 

But yes - even my parents are on unlimited ADSL and can burn through 200gb easy in a month. Honestly, move to Unlimited and start using the internet to its full potential. It is cheap for your main form of entertainment.







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  #1546539 4-May-2016 11:38
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Thanks everyone, plenty more little nuances to follow up on.

 

I know 40GB is low (ridiculous, naïve etc etc), as noted, we had used streaming etc previously with 40GB and had plenty spare, so our usage is lower than most people.

 

It was more about ideas around tracking down leakage or ways of viewing traffic, so plenty of ideas there.

 

No torrents/P2Ps ever used here, Eset installed, so the dropbox traffic, vpn and leaving the streaming on when the tv is off are pretty likely.

 

Thanks everyone, what a great community!


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  #1546543 4-May-2016 11:48
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But it is only lower because you're limiting yourself ;)

 

I can sometimes use 200gb+ in an hour but with me personally I'd burn through 40gb in 2 hours quite easy on my home 200/200 connection.





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  #1546559 4-May-2016 12:17
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michaelmurfy:

 

But it is only lower because you're limiting yourself ;)

 

I can sometimes use 200gb+ in an hour but with me personally I'd burn through 40gb in 2 hours quite easy on my home 200/200 connection.

 

 

I envy you. I wish I could. But RBI...(sigh)

 

 





I don't think there is ever a bad time to talk about how absurd war is, how old men make decisions and young people die. - George Clooney
 


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