WiFi Problem

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › WiFi Problem

kiwiharry

1064 posts

Uber Geek
+1 received by user: 476

ID Verified

Subscriber

#195906 11-May-2016 12:45

Hi.

Wife has been having issues with the WiFi for the past 4 days, but I have been overseas, so upon my return this morning I had a look at it and this is what my WiFi signal is doing.

I'm assuming my wifi router needs to be replaced? It is a TP-Link TD-W8960N?

I've tried powering down the router for about 5 minutes and restarted it, but no change.

If you can't laugh at yourself then you probably shouldn't laugh at others.

Jase2985

13732 posts

Uber Geek
+1 received by user: 6206

ID Verified

Lifetime subscriber

#1549814 11-May-2016 12:50

could try changing the wifi channel to 1 or 11?

kiwiharry

1064 posts

Uber Geek
+1 received by user: 476

ID Verified

Subscriber

#1549815 11-May-2016 12:51

It was on Chan 1 before I repowered it. The router is actually set to Auto.

If you can't laugh at yourself then you probably shouldn't laugh at others.

robjg63

4161 posts

Uber Geek
+1 received by user: 1427

Subscriber

#1549824 11-May-2016 13:04

Think its generally regarded as a good idea to manually set to a channel thats not quite so busy if possible.

Is it v1 of that TD-W8960N - the one with a smooth, flat white top with absolutely no ventilation?

The v2 and above model had the blue curved top with ventilation holes on top.

I had a v1 and it used to get really hot in the summer - it would then start going a bit odd. I ended up carefully pulling it apart (was tricky but I found a youtube vid) and I ended up drilling a bunch of holes in the top. Seemed to fix it completely. Its now at the stepsons house still doing sterling work apparently.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

kiwiharry

1064 posts

Uber Geek
+1 received by user: 476

ID Verified

Subscriber

#1549831 11-May-2016 13:15

robjg63:

Think its generally regarded as a good idea to manually set to a channel thats not quite so busy if possible.

Is it v1 of that TD-W8960N - the one with a smooth, flat white top with absolutely no ventilation?

The v2 and above model had the blue curved top with ventilation holes on top.

I had a v1 and it used to get really hot in the summer - it would then start going a bit odd. I ended up carefully pulling it apart (was tricky but I found a youtube vid) and I ended up drilling a bunch of holes in the top. Seemed to fix it completely. Its now at the stepsons house still doing sterling work apparently.

I've set it manually to Chan 1. Still the same. I have a v4 unit.

If you can't laugh at yourself then you probably shouldn't laugh at others.

sqishy

530 posts

Ultimate Geek
+1 received by user: 193

#1549835 11-May-2016 13:19

Suggest you buy a new one with 2.4Ghz and 5GHz bands and reap the benefits.

timmmay

20858 posts

Uber Geek
+1 received by user: 5350

Trusted

Lifetime subscriber

#1550826 11-May-2016 13:20

What problem are you having? That behavior could just be dynamic power management as clients connect and disconnect.

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

kiwiharry

1064 posts

Uber Geek
+1 received by user: 476

ID Verified

Subscriber

#1550834 11-May-2016 13:35

timmmay:

What problem are you having? That behavior could just be dynamic power management as clients connect and disconnect.

None of our devices, i.e. smartphones, tablet and wireless printer are connecting to the WiFi.

If you can't laugh at yourself then you probably shouldn't laugh at others.

timmmay

20858 posts

Uber Geek
+1 received by user: 5350

Trusted

Lifetime subscriber

#1550836 11-May-2016 13:36

kiwiharry:

timmmay:

What problem are you having? That behavior could just be dynamic power management as clients connect and disconnect.

None of our devices, i.e. smartphones, tablet and wireless printer are connecting to the WiFi.

So you're not using WiFi, and you haven't noticed any problem, you just don't like the look of that graph???!!!

robjg63

4161 posts

Uber Geek
+1 received by user: 1427

Subscriber

#1550839 11-May-2016 13:37

Have you checked if they have any firmware updates for it?

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

kiwiharry

1064 posts

Uber Geek
+1 received by user: 476

ID Verified

Subscriber

#1550841 11-May-2016 13:37

sqishy:

Suggest you buy a new one with 2.4Ghz and 5GHz bands and reap the benefits.

Thanks. If I do need to look at replacing, then want to ensure I get something that is also capable of taking Fibre as I'm looking to start the process to have fibre installed to our house. Current unit is only ADSL

If you can't laugh at yourself then you probably shouldn't laugh at others.

kiwiharry

1064 posts

Uber Geek
+1 received by user: 476

ID Verified

Subscriber

#1550852 11-May-2016 13:46

OK. Looks like I've possibly resolved the issue.

Unhid my SSID and now all devices have automatically connected without any other intervention on the devices.

If you can't laugh at yourself then you probably shouldn't laugh at others.

Mighty Ape

Shop now at Mighty Ape (affiliate link).

robjg63

4161 posts

Uber Geek
+1 received by user: 1427

Subscriber

#1550870 11-May-2016 14:00

Well done - I often wondered if it was a good thing to have a hidden SSID - the results from google suggests it probably isnt.

1) You can use tools to find hidden SSIDs

2) Many devices dont handle them too well.

At least you had an easy fix in the end.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

andrew027

1286 posts

Uber Geek
+1 received by user: 557

#1550942 11-May-2016 15:05

timmmay:

kiwiharry:

timmmay: What problem are you having? That behavior could just be dynamic power management as clients connect and disconnect.

None of our devices, i.e. smartphones, tablet and wireless printer are connecting to the WiFi.

So you're not using WiFi, and you haven't noticed any problem, you just don't like the look of that graph???!!!

Surely the devices not connecting to the wifi is the problem he's noticed?

timmmay

20858 posts

Uber Geek
+1 received by user: 5350

Trusted

Lifetime subscriber

#1550953 11-May-2016 15:15

andrew027:

Surely the devices not connecting to the wifi is the problem he's noticed?

Ah I get it now. When he said "none of our devices are connecting to WiFi" I took it as "we're not trying to connect to WiFi", when he actually meant "when we try to connect to WiFi none of our devices will connect".