Tablet: Dell Venue Pro
OS: Windows 8
Age: One year old BUT hardly ever used, device sits on shelf collecting dust

Symptom: Wi-fi button - unable to switch wi-fi button on - can't connect to the Internet - wi-fi button frozen in OFF position all the time.

Steps taken:

I formatted the OS not once but approximately 4 or 5 times in order to try and cure problem. Why 4 or 5 times? Because the wi-fi button is always frozen in the OFF position no matter how many times I format Windows 8.

In between each format I did not go on the Internet because the w-fi button never works. The OS comes with Windows Defender already installed, a Windows based anti-virus program.

I scanned the OS and nothing malicious comes up. Because the problem prevents me from going online, I am unable to update Windows Defender.

I went to the device manager to inspect the network card, and nothing looked unusual.

My opinion, as a layperson:

Because the tablet was formatted approximately 4-5 times in order to solve the problem,

because a tablet needs to be able to connect to the Internet wirelessly,

and because the wi-fi button is always frozen in the OFF position,

it would appear a hacker rendered the tablet's operating system completely useless,

would you agree?

The problem has not been solved, the symptom persists, if you have a cure please suggest one. The tablet will play a crucial part in my life when I relocate and move long distance, when I bed down in any one Airbnb and begin the hunt for a new place to live in an unknown land. As it stands now, because the wi-fi button is frozen, the virtually new tablet is of no use.