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5 posts

Wannabe Geek


Topic # 196148 20-May-2016 19:40
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Hi all,

 

i want to move my modem from upstairs to downstairs. Upstairs the fiber modem is connected via a splitter which also has Vodafone Decoder installed along with another modem for the decoder.

 

When i plug it in downstairs and connect it in it will not connect to the internet.

 

Question - do i need to get the technician in to wire the other ports in my house for fiber also? TV works fine over those ports.

 

 

 

Thanks


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Uber Geek
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  Reply # 1556512 20-May-2016 19:50
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I'm confused. You talk about modems for the TV - are you on the HFC cable network not fibre?

 

 

 

 




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Wannabe Geek


  Reply # 1556518 20-May-2016 19:58
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Thanks for the reply sbiddle,

 

After a quick google for what "HFC" it would appear thats what i'm on. On my invoice i am paying for "Unlimited Ultra Fast Cable 100/10"


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  Reply # 1556520 20-May-2016 20:01
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Without knowing the exact setup of your house it's not possible to offer any other advice. If you want to move your modem you're probably going to need to get Vodafone to come and wire the coax cable to the new position you want the modem.

 

 




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Wannabe Geek


  Reply # 1556525 20-May-2016 20:17
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Thanks! i'll give vodafone a call.


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