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132 posts

Master Geek


# 206134 11-Dec-2016 13:51
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Hi all,


I'm a Bigpipe customer with a 100 down UFB connection. I get good speeds when connected with a LAN cable (sometimes >100Mbps), but wireless performance is not ideal. I have a Netcom Wireless AC1600 gateway router, which supports both 2.4Ghz and 5Ghz bands.


Wifi speeds are only about 22 Mbps on my girlfriend's newish Huawei P9 ( Moreover, speeds on 2.4ghz and 5Ghz are about the same, which is strange considering there's a lot of congestion on 2.4Ghz (which I can see from a wifi analyser) yet essentially none on 5Ghz.


Any ideas on what might causing the slow speeds? I have gotten up to 30Mbps down on wifi on my Xbox One... but nowhere near where I think the speeds should be...



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3403 posts

Uber Geek


  # 1686302 12-Dec-2016 07:48
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30mbits is a good speed for a single chain 802.11n wireless router or wireless client.
A dual chain wireless router and client could get you closer to 100mbits.


5ghz may be cleaner spectrum but doesnt penetrate walls very well


2.4ghz will suffer from congestion in any urban environment.


To get 100mbps speeds from wifi you would need to ensure that your router and client devices are all 802.11ac dual chain compatible, but dont set your expectations too high.


Wifi = convenience, LAN cable = speed

Ray Taylor
Taylor Broadband (rural hawkes bay)

There is no place like localhost
For my general guide to extending your wireless network Click Here

132 posts

Master Geek


  # 1687167 13-Dec-2016 16:33
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Thanks - I don't really have any idea how many chains my wifi has... but it's presumably one.


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Uber Geek

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  # 1687199 13-Dec-2016 16:58
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what speed does it say its connected at?

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Uber Geek


  # 1687564 14-Dec-2016 09:50
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Perhaps a different router would help? I'm on VDSL with an ASUS RT-AC68U bridged to my Spark-supplied Technicolour modem, and I get wi-fi speeds on my phone, tablet, and Mac Pro that are within 1Mbps of my cabled speeds all over the house on both 2.4 and 5Ghz spectrums (around 40-42 Mbps down and 9 up). It significantly improved my wi-fi speeds over that which the Technicolour was providing.

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  # 1689171 15-Dec-2016 10:05
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given the technicolour is only single chain wifi with a max speed of 150mbps its not surprising, and the fact it doesnt support 5Ghz.


any modern modem/router should be able to do a better job.

132 posts

Master Geek


  # 1730660 6-Mar-2017 09:09
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Hi all - sorry forgot to update everyone. I switched on 5ghz (as I said in the original post), and on newer devices I'm now getting more like 60 Mbps, so very happy. Not sure why it was slower to begin with ... but now working well.

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