Slow internet at home on laptop

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danepak

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#207254 15-Dec-2016 19:46

Got an HP laptop (HP Envy 15-j102ax) for wifey.
Speed tests are slower than any other device in the house.
We've got 200/200 fibre, which other devices either reach or are near.
The HP laptop only reaches around 50/30.
I tried Ethernet and still only around 120/80.
Running Windows 10 64 bit.
Laptop has got 2.4GHz wireless card (so not 5GHz), but surely shouldn't make such a big difference.
Also, at work, internet is slower (around 25/10) and the HP laptop reaches same speed as other devices.
Any help much appreciated.

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#1689695 15-Dec-2016 19:53

That is good for a 2.4Ghz wifi.

It is a very bare bones PC so probably cant make much use of the higher speeds anyway.

Richard rich.ms

RunningMan

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#1689696 15-Dec-2016 19:54

You're doing well to get that high on 2.4GHz WiFi...

Is there any actual problem using the laptop, or is it that it just won't hit the 200/200 speedtest result?

danepak

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#1689700 15-Dec-2016 20:02

richms:

That is good for a 2.4Ghz wifi.

It is a very bare bones PC so probably cant make much use of the higher speeds anyway.

It's got 8GB ram and 256GB SSD. Is that a bare bone PC? Sorry, honest question, as I don't know.

danepak

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#1689701 15-Dec-2016 20:03

RunningMan:

You're doing well to get that high on 2.4GHz WiFi...

Is there any actual problem using the laptop, or is it that it just won't hit the 200/200 speedtest result?

Laptop works fine (I guess, still testing it).

Just surprised that the speeds are 25% of what I get on a Macbook Pro, Samsung Galaxy S5 and even a cheap Android TV box (which all hit nearly 200).

richms

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#1689703 15-Dec-2016 20:06

danepak:

richms:

That is good for a 2.4Ghz wifi.

It is a very bare bones PC so probably cant make much use of the higher speeds anyway.

It's got 8GB ram and 256GB SSD. Is that a bare bone PC? Sorry, honest question, as I don't know.

The one that came up when I searched was an AMD APU, indicitive of it being a value offering not aiming for performance. Also low res screen and it was a 1tb hdd, so you might have a different model. 8gb is entry level for the last few years and a 256ssd is on the small side.

Richard rich.ms

RunningMan

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#1689704 15-Dec-2016 20:07

If it's working fine, don't worry about it. Speedtest is one of many tools that can be used for troubleshooting, but don't get hung up results from it.

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danepak

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#1689708 15-Dec-2016 20:13

OK, thanks.
So of I got a 5GHz card, I can expect speeds near 200mbit?

RunningMan

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#1689715 15-Dec-2016 20:17

Possibly, but given it's choking at about 120Mb/s on ethernet, not likely to get higher than that.

danepak

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#1689720 15-Dec-2016 20:21

RunningMan:

Possibly, but given it's choking at about 120Mb/s on ethernet, not likely to get higher than that.

OK, bought it for $300, so hoping it's an OK deal.

HP Envy. AMD A0-5750 APU HD Graphics, 250GHz with 8GB and 256GB SSID.

Is that an OK deal?

RunningMan

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#1689724 15-Dec-2016 20:25

They were a $1000 laptop when selling brand new a couple of years ago, so $300 is probably about right.

http://pricespy.co.nz/product.php?pu=2581180

danepak

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#1689729 15-Dec-2016 20:34

RunningMan:

They were a $1000 laptop when selling brand new a couple of years ago, so $300 is probably about right.

http://pricespy.co.nz/product.php?pu=2581180

Thanks

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danepak

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#1689737 15-Dec-2016 20:45

Old one that she had was an HP with Intel Celerity N2830 2.16GHz and 4GB ram.
Is the new one a significant improvement?

sonyxperiageek

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#1689788 15-Dec-2016 23:34

Yes it is a fair improvement. You've upped the Ram, and you also now have SSD which should increase the read/write speed of the drive. Like people have said above, 50/30 on 2.4G WiFi is pretty decent on speedtest. Should be very decent for streaming video online etc.

Sony

danepak

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#1690796 16-Dec-2016 06:24

Thanks.
What about the processor. Are they similar or is that an improvement too?

jonb

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#1690815 16-Dec-2016 07:56

sonyxperiageek: Yes it is a fair improvement. You've upped the Ram, and you also now have SSD which should increase the read/write speed of the drive. Like people have said above, 50/30 on 2.4G WiFi is pretty decent on speedtest. Should be very decent for streaming video online etc.

If the laptop is doing its job ok for you, no need to upgrade just for faster WiFi/internet. The main benefit of a service like 200/200 UFB is that multiple users can be doing bandwidth heavy tanks with no impact. Even your other devices that are getting a faster connection speed won't actually be using it for most tasks.

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