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413 posts

Ultimate Geek


#214934 3-Jun-2017 18:41
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I have an Asus N55U with the latest firmware. I have been using this router with BigPipe for over a year then I moved apartment. The apartment already had a Spark UFB so I thought I can just plug in the router direct to the ONT just like how I have it setup with BigPipe. But it doesnt work. I have tried a factory reset and configured it from scratch and still no go. So now I am thinking that there is a difference between BigPipe's and Spark's way of delivering UFB. Can anyone help?

 

With BigPipe, my setting was PPPoA, but then I look at Spark and it seems they use PPPoE. I have a hunch that this is the main difference but decided to post here just in case.


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2502 posts

Uber Geek

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  #1794298 3-Jun-2017 18:48
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PPPoA is only used on ADSL connections. Actual difference is that Spark use PPPoE with VID=10.





Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+. UAP, UAP AC Pro, UAP AC Pro Mesh, Apple TV 4, Apple TV 4K, iPad Air 1, iPhone 6s, VodaTV Gen 2. If it doesn't move then it's data cabled.




413 posts

Ultimate Geek


  #1794299 3-Jun-2017 18:52
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 @spyware

 

I guess that is not it then. But that is the setting I have on the router and it worked with my BigPipe UFB hence I thought the only thing I needed to update was the username and pass.

 

I set it to PPPoE with VID 10 but still no joy. One thing missing from my options though was for the type of encapsulation which only has LLC and VC MUX. I read somewhere that Spark uses 802.1Q

 

But then it made me think that since BigPipe is a sister brand of Spark that they would have the same setup, I guess I was wrong unless of course someone can tell me otherwise :)


 
 
 
 


2502 posts

Uber Geek

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  #1794303 3-Jun-2017 19:19
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LLC and VC MUX are also ADSL only settings.

 

As stated, Spark use PPPoE with VID=10 (802.1Q bit). Bigpipe use PPPoE with no vlan tag.





Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+. UAP, UAP AC Pro, UAP AC Pro Mesh, Apple TV 4, Apple TV 4K, iPad Air 1, iPhone 6s, VodaTV Gen 2. If it doesn't move then it's data cabled.


1628 posts

Uber Geek


  #1794314 3-Jun-2017 20:16
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CrashAndBurn:

 

 

 

But then it made me think that since BigPipe is a sister brand of Spark that they would have the same setup

 

 

They don't. They have the same owners, but different networks.

 

Username and password are not important, for both ISPs anything random will do. The important thing is to set VLAN. Post router screenshots if you still can't figure it out.

 

Also, just to double check what lights you see on the ONT? Have you confirmed you plug it in the right port?




413 posts

Ultimate Geek


  #1794376 3-Jun-2017 23:00
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Spyware seems to have nailed it. BigPipe Untagged vs Spark Tagged.

 

Anyone knows if Spark allow Untagged if requested? Given that BigPipe allows Tagged if requested.

 

I will ask Spark after Queens Birthday but just in case someone knows.


1466 posts

Uber Geek


  #1794377 3-Jun-2017 23:14
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Make sure the PPPoE service name field is empty in your configuration.

410 posts

Ultimate Geek


  #1794390 4-Jun-2017 00:57
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I have the n66u so it might not be exactly the same process. But,

 

  • Go to LAN under Advanced Settings
  • Click the IPTV column
  • Set ISP Profile to Manual
  • Set Internet VID to 10
  • Set Internet PRIO to 0
  • Leave the rest as they are and apply





 
 
 
 




413 posts

Ultimate Geek


  #1794430 4-Jun-2017 09:47
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@yitz service name is blank

 

@HowickDota do you connect your N66U direct to the ONT? And yes I will try those settings.


410 posts

Ultimate Geek


  #1794440 4-Jun-2017 10:22
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Yes I connect directly from the ONT to the wan port on the router





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