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9 posts

Wannabe Geek


Topic # 217850 15-Jul-2017 10:49
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Can anyone confirm that this can will work and what the settings should be?


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  Reply # 1822785 15-Jul-2017 10:56
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https://www.spark.co.nz/help/internet-data/getstarted/broadband-settings-for-third-party-modems/

 

does the device support VLANs on the WAN interface? if not its not going to work as you need to be able assign VLAN10 on the WAN interface for fibre which im assuming you are asking about as you dont specifically say


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  Reply # 1822798 15-Jul-2017 11:21
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I have a Synology RT2600ac connected to 2degrees fibre. The router does support VLAN tagging - actually this is something I helped implement for New Zealand because the first firmware release had some problems and it was working only on one port (VLAN would disable all other ports). Support issued a fix and this has worked well since then. They issue firmware updates every month or so, including security fixes (Linux CVEs) and other features.





 
 
 
 




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Wannabe Geek


  Reply # 1822803 15-Jul-2017 11:29
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Thanks for your responses.

 

Yes it is a fibre connection.

 

I have updated the router to the latest firmware.

 

I have set IPTV & VoIP to manual and which is were I suspect that you enable VLAN's and have set it to 10 for lans 1 and 2

 

Other settings on the WAN side are:

 

user is set for user@spark.co.nz

 

password is set to password

 

connection is set for PPPoE

 

MTU : 1492

 

MRU : 1492

 

Thanks.

 

 




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Wannabe Geek


  Reply # 1822807 15-Jul-2017 11:42
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Sorry, I'm new at this... Should have said that the settings above do not work.


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  Reply # 1822808 15-Jul-2017 11:42
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Wannabe Geek


  Reply # 1822811 15-Jul-2017 11:55
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Hi Memuneh, What was the also?


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  Reply # 1822812 15-Jul-2017 11:59
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I posted the reply with a screenshot showing how my router is configured for VLAN.







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Wannabe Geek


  Reply # 1822814 15-Jul-2017 12:02
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Oh ok, the screenshot just came through as a picture box with an X in it?


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  Reply # 1822817 15-Jul-2017 12:08
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I have changed the image type - refresh the page and see if it loads. If not then you might have something blocking it (adblocker or similar perhaps?)







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  Reply # 1822818 15-Jul-2017 12:10
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Thanks got that now and that is also how I have configured my router....




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  Reply # 1822825 15-Jul-2017 13:06
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I re-powered both the Router and the Chorus ONT at the same time and it came up connected.

 

I had individually re-powered them both in the past but never together.

 

Thanks for your help.


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  Reply # 1822826 15-Jul-2017 13:09
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If you check the Internet status does it show "Connected" and a gateway and DNS addresses?

 

 

In any case, can you ping Google DNS?

 

 

ping 8.8.8.8

 

 

If you run nslookup geekzone.co.nz do you get a response? You might want to run nslookup geekzone.co.nz and nslookup geekzone.co.nz 8.8.8.8 to see if you get replies from your ISP DNS or from Google DNS

 

 

Server:  ns1.snap.net.nz
Server:  ns1.snap.net.nz
Address:  202.37.101.1
Name:    geekzone.co.nz

 

Addresses:  2400:cb00:2048:1::6818:30e  
2400:cb00:2048:1::6818:20e  
104.24.2.14  
104.24.3.14

 







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Wannabe Geek


  Reply # 1822827 15-Jul-2017 13:11
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Yea, all good I'm using it now.


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  Reply # 1822884 15-Jul-2017 14:02
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I re-powered both the Router and the Chorus ONT at the same time and it came up connected.

 

 

 

I had individually re-powered them both in the past but never together.

 

 

 

Thanks for your help.


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