Synology Diskstation internet connectivity problem

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Synology Diskstation internet connectivity problem

dafman

4054 posts

Uber Geek
+1 received by user: 2652

Trusted

#222791 28-Aug-2017 19:01

I just recently changed from Vodafone VDSL to Spark VDSL.

I have a Synology Diskstation DS212j which connects to my ISP router via ethernet cable.

I have connected the Diskstation to a LAN port in new Spark router, but I have lost internet connectivity for the Diskstation. I'm guessing it has something to do with the router IP address changing from 192.168.1.1 to 192.168.1.254, but am not sure how to rectify in either router or Diskstation settings?

Any help greatly appreciated.

johny99

495 posts

Ultimate Geek
+1 received by user: 61
Inactive user

#1854296 28-Aug-2017 19:41

Is the disk station set by DHCP or have you assigned a static ip, if the later change the optics in the network page of disk stations gui to match those s of the spark router

Jase2985

13730 posts

Uber Geek
+1 received by user: 6202

ID Verified

Lifetime subscriber

#1854297 28-Aug-2017 19:42

im guessing the disk station is probably looking for the gateway as its DNS server hence no internet.

dafman

4054 posts

Uber Geek
+1 received by user: 2652

Trusted

#1854307 28-Aug-2017 20:00

Jase2985:

im guessing the disk station is probably looking for the gateway as its DNS server hence no internet.

Thanks - any ideas on how to remedy?

dafman

4054 posts

Uber Geek
+1 received by user: 2652

Trusted

#1854322 28-Aug-2017 20:04

johny99: Is the disk station set by DHCP or have you assigned a static ip, if the later change the optics in the network page of disk stations gui to match those s of the spark router

Thanks, but I'm probably not techie enough to understand how to change the optics in the network page.

Under the network page on Diskstation, the default gateway is shown as 192.168.1.1

Under the default gateway is an option to manually configure DNS server - it was set to 192.168.1.1 and I changed to 192.168.1.254 but still no internet.

linw

2893 posts

Uber Geek
+1 received by user: 1205

#1854449 28-Aug-2017 23:02

The Diskstation gateway (to the Internet) should be 192.168.1.254 - this is the Spark router address. The DNS addr of 192.168.1.254 is OK as it points to the Spark device.

I always give network LAN devices fixed addresses as that means you always know what address to use to administer them. Personally, I use addresses in the 200 range e.g 192.168.1.200. So I would set the Diskstation to that address.

You then need to check the range of addresses the gateway is allowed to use to keep the addresses below 200 so as not get duplicates.

See how you go.

dafman

4054 posts

Uber Geek
+1 received by user: 2652

Trusted

#1854911 29-Aug-2017 18:33

linw:

The Diskstation gateway (to the Internet) should be 192.168.1.254 - this is the Spark router address. The DNS addr of 192.168.1.254 is OK as it points to the Spark device.

I always give network LAN devices fixed addresses as that means you always know what address to use to administer them. Personally, I use addresses in the 200 range e.g 192.168.1.200. So I would set the Diskstation to that address.

You then need to check the range of addresses the gateway is allowed to use to keep the addresses below 200 so as not get duplicates.

See how you go.

Thanks, even though I didn't really know what I was doing, you gave me enough help to get the internet up and running. Cheers!

Dyson

Shop now for Dyson appliances (affiliate link).

linw

2893 posts

Uber Geek
+1 received by user: 1205

#1854933 29-Aug-2017 19:57

Super. Good news. See, it isn't that hard!