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Topic # 226380 4-Jan-2018 20:48
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I've finally decided to move on from the Spark supplied HG659b but I'm unsure where to go and would appreciate some advice.

 

Wifi coverage with the HG659b is fine in our house - it's centrally located and no dead spots.  My main issue is that my speed tests continually drop over both wifi and ethernet and I need to restart the router. 

 

Save for normal tablet and PC use among a family of four, the main other use is streaming video (via a Roku) - so something that can enhance that would be great.

 

The only other need is really to be able to port forward.

 

We're on gigabit fibre here in Dunedin and recent speed tests have me back around the 88Mbps mark - the most I've ever had with this router would be about 300Mbps - I'd expect a lot more.

 

Any tips as to a better option would be appreciated.

 

 


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'That VDSL Cat'
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  Reply # 1929452 4-Jan-2018 20:56
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Speed is highly dependent on the end user device aswell.

 

 

 

This RGW itself easily handles 1Gbit, is actually one of the cheapest on the market to be able to route that level of load.

 

Wireless will always be the hardest to perfect, If your using 2.4ghz Your never going to break much over the 100mbit mark at best in an urban situation.

 

 

 

5ghz will preform far faster, however be more affected by distance and walls.

 

 

 

 

 

For wireless, there are currently some better wireless radios out the market however.





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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




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  Reply # 1929455 4-Jan-2018 21:03
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Thanks - wireless I'm using 5ghz on the devices that let me.  Speedtests being done on my 2016 Dell XPS 13.  Using a wired connection for things like the Roku, Popcorn Hour, TV, Onkyo Receiver.

 

Would really like to try something different to at least compare results.  As unscientific as this sounds - it kind of feels like this one is struggling and not handling things as well as it could.


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  Reply # 1929458 4-Jan-2018 21:07
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Most Spark retail stores do range higher performing units such as Google WiFi and a few Netgear Nighthawk models which you can also pay off interest free on your spark account

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  Reply # 1929463 4-Jan-2018 21:14
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firefuze: Most Spark retail stores do range higher performing units such as Google WiFi and a few Netgear Nighthawk models which you can also pay off interest free on your spark account

 

 

 

Yup, they simply aren't directly supported.





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  Reply # 1929464 4-Jan-2018 21:15
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Have you tried connecting the Roku to the other frequency as 2.4 rather than 5G. Or switching it off just to test. I have had a number of issues with my Roku saturating the radio network as the remote control uses WiFi to talk to the main unit and transmits it's own private SSID on the same channel it uses to connect to the access point.
Otherwise if it's wired it will use a different WiFi channel for the remote.







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  Reply # 1929465 4-Jan-2018 21:18
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I use the Roku over the wired network and don't use the remote at all (use a Harmony remote for everything).  Didn't realise the roku remote used a wifi channel though. Thanks for that.




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  Reply # 1929472 4-Jan-2018 21:26
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Here's a couple of speedtests from to tonight (about an hour apart) - over wifi (5g) on Dell XPS 13;

 

Click to see full size

 

Click to see full size

 

 

 

 

 

Not sure why the spike in Upload but the download is about that no matter when I run it.

 

 

 

 

 

 


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  Reply # 1929473 4-Jan-2018 21:28
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NzVanFan:

I use the Roku over the wired network and don't use the remote at all (use a Harmony remote for everything).  Didn't realise the roku remote used a wifi channel though. Thanks for that.


You can switch off the AP there is an obscure setting I found via Google.





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  Reply # 1929487 4-Jan-2018 21:45
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Spike because you tested to a different server. Wouldn't it make sense to test using a Spark server.





Ross

 

Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+

 


Speed Test




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  Reply # 1929495 4-Jan-2018 21:56
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Was just auto selecting the closest I think. Here's the Spark result.

 

Click to see full size


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  Reply # 1929502 4-Jan-2018 22:05
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Can you run

 

 

netsh interface tcp set global autotuninglevel=normal

 

 

in an administrator command prompt and try running a speed test again?

 

 

See here for more information



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  Reply # 1929507 4-Jan-2018 22:11
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Interesting - result below (no improvement - frown)

 

Click to see full size


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  Reply # 1929554 5-Jan-2018 04:48
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For the record the HG659b is an incredibly high performance router and one of only a handful of devices on the market that will route 1Gbps without struggling. Lots of off the shelf routers will struggle to route 1Gbp as you'll see from the many other posts on here.

 

Changing routers is unlikely to change your speed as the issue is unlikely to be the router unless it's a) developed a fault or b) you've done something to the configutration that is causing the slowdown.

 

 


:)
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  Reply # 1929672 5-Jan-2018 10:20
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Can you confirm if you are using a wired connection to your laptop? Do you have another laptop you can try? 

 

It's not immediately obvious from the comments whether this is the case- I'm only reading that the Roku is wired.

 

 

 

 








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  Reply # 1929807 5-Jan-2018 12:49
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Laptop is wireless (5g & 2.4g results similar).  Have a Chromebook that gets similar results as well (wireless).


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