Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


6 posts

Wannabe Geek
+1 received by user: 1


Topic # 232042 26-Mar-2018 23:06
Send private message

Hi All,

 

New member here and am not the most savy when it comes networking/broadband issues so bare with me.....

 

I live in Auckland and given we aren't expected to have UFB in our area for some time have been on vodafone's unlimited VDSL service for around 18 months. Long story short, I've never noticed an improvement in speed since upgrading from ADSL. The standard online internet speed test says we are achieving 10.9mbs download speeds but in practice whilst surfing the internet or streaming netflix the speeds don't seem to be anywhere near this (usually around 0.2 - 0.3 mbs when downloading a large file).

 

Summary of our setup.

 

- Vodafone VDSL with the standard HG659 modem/router

 

- A ubiquiti unifi accesspoint due to it being a large house that struggles to get good wifi signal throughout

 

- The closest chorus cabinet is 140m from our house and the next closest around 500m.

 

- Cat 5 Ethernet and phone lines to most rooms in the house

 

- An alarm system that i believe is connected to the phone line

 

- A security camera system with a recorder that is somehow connected to our network so the feeds are viewable from anywhere (I actually noticed a drop in internet speed after this was installed but it was already very slow prior).

 

A few devices:

 

- 4 smart phones and two ipads

 

- Two smart tvs with netflix - one connected via wifi and the other via Ethernet

 

- Three computers all on wifi.

 

- A ps4 connected via Ethernet

 

I'm aware VDSL requires a masterfilter to be installed to achieve good speeds. I requested this when I upgraded with vodafone but the Chorus guy seemed disinterested, took a glimpse at our networking cabinet inside the house and said one was already installed. 

 

My question is....is it normal to have download speeds of 0.2-0.3 mbs and if not how should I go about trouble shooting potential issues?

 

Cheers


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
21447 posts

Uber Geek
+1 received by user: 4354

Trusted
Subscriber

  Reply # 1983881 26-Mar-2018 23:08
Send private message

Whats the upload on the line like, and is anyone remotely recording or watching the cameras? Mine push out about 2.5 megabit each on highest quality, which means one camera a time when I am remoted in or it saturates the outgoing on the VDSL I get (trashy 4-5 meg up on a good day and 20 down here)

 

 





Richard rich.ms

'That VDSL Cat'
8656 posts

Uber Geek
+1 received by user: 1872

Trusted
Spark
Subscriber

  Reply # 1983883 26-Mar-2018 23:18
Send private message

Please post line stats from your modem.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


Meow
7881 posts

Uber Geek
+1 received by user: 3915

Moderator
Trusted
Lifetime subscriber

  Reply # 1983896 26-Mar-2018 23:45
2 people support this post
Send private message

I also strongly suggest unplugging the ethernet from your security camera recorder. If there are port forwards to it then ensure these are disabled also and testing again. But please also post line stats.

 

It is incredibly bad practice having one connected to the internet given how vulnerable most of them are (see here)





7733 posts

Uber Geek
+1 received by user: 2556

Subscriber

  Reply # 1983914 27-Mar-2018 05:33
Send private message

with out the line stats there is little we can do to help


3569 posts

Uber Geek
+1 received by user: 2057

Trusted
Lifetime subscriber

  Reply # 1983915 27-Mar-2018 06:12
One person supports this post
Send private message

DM @coffeebaron to come check out the so called master filter install

 

Linux





Ex JohnR VodafoneNZ 17 years 4 days

xpd

Chief Trash Bandit
8971 posts

Uber Geek
+1 received by user: 1379

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 1983947 27-Mar-2018 08:10
Send private message

LTPC:

 

I'm aware VDSL requires a masterfilter to be installed to achieve good speeds. I requested this when I upgraded with vodafone but the Chorus guy seemed disinterested, took a glimpse at our networking cabinet inside the house and said one was already installed. 

 

 

Can you take a pic of your networking cabinet and we might be able to tell from that if you do have a filter or not.

 

But going from your description something is going on. Follow the advice given so far and go from there.

 

 





XPD / Gavin / DemiseNZ

 

For Free Games, Geekiness and Reviews, visit :

 

Home Of The Overrated Raccoons

 

Battlenet : XPD#11535    Origin/Steam/Epic/Uplay : xpdnz




6 posts

Wannabe Geek
+1 received by user: 1


  Reply # 1984440 27-Mar-2018 17:54
One person supports this post
Send private message

Thanks for the responses guys. Will post up the line stats from the modem and a pic of the networking cabinet when I get home.




6 posts

Wannabe Geek
+1 received by user: 1


  Reply # 1984471 27-Mar-2018 19:46
Send private message

So this is the only information I can find from the router on the connection:

 

 

 

 

 

 

The speed test reckons our line can upload at 10mbs. I have run that test multiple times and the speed has ranged from 10ish to 1-2mbs at different points in time.

 

 

 

Photo of networking cabinet to come.

'That VDSL Cat'
8656 posts

Uber Geek
+1 received by user: 1872

Trusted
Spark
Subscriber

  Reply # 1984473 27-Mar-2018 19:51
Send private message

There is a deeper page that will tell you physical DSL rates.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




6 posts

Wannabe Geek
+1 received by user: 1


  Reply # 1984475 27-Mar-2018 19:57
Send private message

Photo of networking cabinet. Its a mess......