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28 posts


#236199 23-May-2018 08:21
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Hi There,




We recently had our sparky install a VDSL master filter and relocate our VDSL outlet to a garage cupboard. We're now experiencing intermittent internet drop outs. The broadband light on the Spark modem remains a solid green and our Airport Extreme access point (in half bridge mode) also displays green light but the wifi connection to computers etc will connect but 'no internet access'.




If I power cycle the modem - internet will come back on. But it just drops out randomly. Sometimes it's fine for a day or so.




Any advice on what I should check to troubleshoot the connection? Alternatively if anyone knows of a technician that is Tauranga based to troubleshoot our connection that would be much appreciated.





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412 posts

Ultimate Geek


  #2020949 23-May-2018 09:28
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Hey, happy to check the line remotely for you to rule that out, Just private message me the address.




Lenovo computer and accessories deals (affiliate link).

28 posts


  #2023969 28-May-2018 14:36
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Problem Solved!




Got a new HG659B Modem from Spark and have had over two days of up time now.

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