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TechnoGuy001

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#239813 6-Aug-2018 11:09
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It's a NOW supplied VDSL router from a few years ago, but recently I wanted to setup some reserved IP addresses and custom DNS, I called up NOW and got the router password and set it up and everything worked fine. But each time I restart the modem/router (even using the built-in restart in the routers web GUI) it loses all my settings, including the login password NOW had set.

 

So each time there is a power cut, or I restart it I have to call up NOW to get the password changed again and re-setup the DNS and reserved IPs.

 

 

 

Any ideas why it's not holding my changes? (NOW doesn't know, and wants to sell us a new VDSL modem/router, I'll probably source my own)

 

 

 

PS, I've tried holding the reset button on the router and it'll reset, but doesn't fix the issue.


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michaelmurfy
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  #2068525 6-Aug-2018 11:17
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It is likely auto provisioning on each reboot from NOW themselves using TR-069. You can try disabling that.





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TechnoGuy001

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  #2068536 6-Aug-2018 11:36
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Hmm, that seems very likely! You think loading on the stock firmware from Zyxel would be enough? 


hio77
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  #2068614 6-Aug-2018 13:27
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michaelmurfy:

 

It is likely auto provisioning on each reboot from NOW themselves using TR-069. You can try disabling that.

 

 

now that seems like a bit of overhead....





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Aredwood
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  #2068859 6-Aug-2018 16:39

Are you still a customer of Now internet? It would be a worry if you are with a different ISP and TR069 is still working.





TechnoGuy001

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  #2068864 6-Aug-2018 16:57
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Aredwood: Are you still a customer of Now internet? It would be a worry if you are with a different ISP and TR069 is still working.

 

Yeah we're with Now, I guess I could try ask them to make the changes on their end, but not sure how TR069 works, or if they'd even be willing to start making custom changes per customer.


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