Seems my last one from the 3 handsets I got when snap was clearing them out from just before their rebrand has died again, and the metal contacts are not moving smoothly in the recess despite my best efforts to bend them back into place.

 

Looking online this seems to be common and they released a different base that apparantly solved the problem.

 

Did anyone ever get theirs swapped out under warranty? I parted ways with snap soon after getting these so dont really have any billing arrangement with them now.

 

Otherwise know where to get new bases locally? ebay has some but that will end up costing more than I want to invest into a seldom used landline number.