Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3 posts

Wannabe Geek


# 242542 2-Nov-2018 17:27
Send private message

I have a Spark HG659b modem for my fibre and for some time I have had issues with my Sky connecting correctly to it. Sky will connect and the after about a minute it will show a "Wide Area Network" failed. The "Local Area Network still show OK.

 

I contacted Spark today who run a test and advised that they could not connect to it so I ended up getting a brand new HG659b and that modem is doing the same thing. When trying to use "On Demand" on Sky I get a Internet not connected.

 

Can anyone advise what I need to do to fix this.

 

Regards

 

Gordon 


Create new topic
'That VDSL Cat'
11006 posts

Uber Geek

Trusted
Spark
Subscriber

  # 2118694 2-Nov-2018 17:34
Send private message

How do you connect it?

 

 

 

sounds to me like you are both using wireless and Ethernet into the Sky Machine?

 

i can confirm this does work.

 

 

 

Grandparents have a skymachine with wifi addon, Connected straight to their hg659b.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




3 posts

Wannabe Geek


  # 2118705 2-Nov-2018 18:04
Send private message

I am currently trying to connect using the wifi adapter that Spark sent out. It is showing that it is connected but every time that I try to use on demand it comes up with "no internet connection, your Sky box is not connected to the Internet" and if I go back into the Sky network settings the WAN shows failed, this WAN failed was on my old modem and is also on my new modem.

 

I have tried direct ethernet cable connect and have the same "no internet connection" error.

 

I have seen others who use the wifi adapter and their on demand works great, the only thing that I can see is this WAN failed error

 

Regards

 

Gordon

 

 


 
 
 
 


2320 posts

Uber Geek

Lifetime subscriber

  # 2118709 2-Nov-2018 18:43
Send private message

If I were you I would use a cable and put a static IP on mySky interface, i.e., don't rely on DHCP. If it still can't communicate then call Sky.

 

Alternate wireless solution is a NanoStation Loco M2 programmed as a station. These work with the Huawei at least and eliminate Sky's hardware. Static address on NS and mySky.


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35


Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24


The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55


Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.