Sonos/Alexa Integration with Edgerouter Lite

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Sonos/Alexa Integration with Edgerouter Lite

Earbanean

1110 posts

Uber Geek
+1 received by user: 377

#262098 5-Jan-2020 16:30

I have a new Sonos One (Gen 2) which supports Alexa integration. However, the Alexa integration doesn't work with my network. The Sonos works fine for streaming music (selected through iOS app) and Alexa responds to the Sonos mic, but won't play music requested.

By trial and error it seems the problem is due to my Edgerouter Lite. i.e. I swapped it out for an old Netgear router (flashed with Gargoyle) and the Alexa integration worked fine (with the same switch, WAP etc). So there seems to be something in the Edgerouter that is causing an issue.

I think the only non default setting I have in the ERL is using dns4me DNS servers. Would there be any other setting that would be different in the ERL? Maybe some firewall settings? Ports that need to be opened?

michaelmurfy

meow
13579 posts

Uber Geek
+1 received by user: 10910

Moderator

ID Verified

Trusted

Lifetime subscriber

#2385465 5-Jan-2020 16:45

Depending on your dns4me configuration this can indeed break Alexa devices.

Try switching your Edgerouter back to your ISP's DNS servers, reboot everything and test again.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

Earbanean

1110 posts

Uber Geek
+1 received by user: 377

#2385515 5-Jan-2020 17:42

michaelmurfy:

Depending on your dns4me configuration this can indeed break Alexa devices.

Try switching your Edgerouter back to your ISP's DNS servers, reboot everything and test again.

dns4me downs't seem to be the problem. I went as far as resetting the ERL, and just running WAN+2LAN2 and setting offloads. So back to base config, but still not working.

Earbanean

1110 posts

Uber Geek
+1 received by user: 377

#2385566 5-Jan-2020 18:44

Hmmm. On a hunch I disabled all the hardware offloading - and Alex is working OK. So now what do I do?

Handle9

11924 posts

Uber Geek
+1 received by user: 9675

Trusted

Lifetime subscriber

#2385567 5-Jan-2020 18:56

Check your firmware. There was a problem with netflix and the edgerouter with certain firmwares, there could be something similar with alexa etc

Earbanean

1110 posts

Uber Geek
+1 received by user: 377

#2385575 5-Jan-2020 19:17

Firmware is v1.10.10

I've put dns4me dns servers back in and Alexa still OK. So it seems the offloading is the issue.

Handle9

11924 posts

Uber Geek
+1 received by user: 9675

Trusted

Lifetime subscriber

#2385579 5-Jan-2020 20:11

That's super old firmware. Try updating

Dyson

Shop now for Dyson appliances (affiliate link).

Earbanean

1110 posts

Uber Geek
+1 received by user: 377

#2385605 5-Jan-2020 21:31

I don't follow firmware closely, but thought v1.x was stable, but v2.x not so much. Is that no longer the case? Do we now have a stable v2.x?

Handle9

11924 posts

Uber Geek
+1 received by user: 9675

Trusted

Lifetime subscriber

#2385617 5-Jan-2020 22:21

2.0.6 seems ok for me

Earbanean

1110 posts

Uber Geek
+1 received by user: 377

#2386308 6-Jan-2020 20:14

I've now updated the firmware to v2.06 and reinstated the hardware offloading. The Alexa integration seems to still be working, so that looks like it's solved.

jpi

1 post

Wannabe Geek
Inactive user

#2429134 29-Feb-2020 07:26

I found your post while experiencing the same issue. I've posted to the ubiquity forums here: https://community.ui.com/questions/Oddities-with-hardware-offloading-EdgeRouter-Lite/d27e36d8-f406-44a8-8493-96e7182db0e6