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3 posts

Wannabe Geek

#268134 1-Mar-2020 14:44
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Hi all, 


My ISP is 2Degrees and due to their CGNAT implementation, I have opted to get a Static IP from them. 


Every few days (2-5 approximately) my ERX will lose internet connection, and when I log onto the ERX portal, the PPPoe interface shows as disconnected with no IP assigned to it. 


Click to see full size




All I have to do is restart the ERX and it will work fine again. 


Does anyone know what the cause of this might be and if there is anything I can do to not have to reset the ERX every few days?




Appreciate any help!

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453 posts

Ultimate Geek

  #2432264 4-Mar-2020 10:19
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I'm not on 2Degrees so can't directly comment but do use an EdgerouterX with Bigpipe and it is rock solid and the PPPoE connection solid - so the hardware should be able to do this. Can you speak to 2Degrees technical support; they should be able to look at the logs from their end.

133 posts

Master Geek

#2432280 4-Mar-2020 11:02
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I'm on 2degree's, no static IP, but connection rock solid. (can't get IPV6 working but that's another whole ugly thread) 

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