Downloading problems with my WAG200G

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Dan91

8 posts

Wannabe Geek

#26981 9-Oct-2008 11:36

Hey guys

I have a WAG200G Modem/Router. I am currently with orcon's adsl2+ plan. My issue is that when ever i try to download stuff from the net my modem gets the red light and disconnects. It starts ok but after about 30 sec of downlaoding it loses connection. Also i noticed during that 30 sec, the speed like 400-500kb/s. Can someone please help me? Do i have to change the settings of the router?

Also i have the 1.01.06 firmware annex A

38894

80 posts

Master Geek

#170427 10-Oct-2008 15:10

Sounds more like an ISP issue to me, the red light may indicate an authentication issue with the ISP server. I'd give them a call at orcon first off, I used to work with a company who were a reseller for orcon and they do quite a lot of traffic shaping, it may just be that their shaping has gone wrong here and just disconnects you when you start to download something and therefore start using more bandwidth.

Have you checked the connection with another router just to make sure? If you were to put another router on the line and were able to download without an issue I'd say your router is the problem obviously, however if you were to try another router and you get the same problem it is more likely to be an ISP/Telco problem either with traffic shaping or possibly a hardware/line fault at the telco.

Dan91

8 posts

Wannabe Geek

#170429 10-Oct-2008 15:17

Thanks hollow for the reply. the odd thing is that i am able to download from some websties, but not others.

by the way, why am i not able to reply to ur message? I press the reply button and the page reloads hmmmmmm

38894

80 posts

Master Geek

#170430 10-Oct-2008 15:24

Not sure about the reply button issue, may be a problem with the forum itself or with your browser settings. As for being able to download from some sites and not others I'd definitely guess at traffic shaping by the ISP, as a test try to download from a site you KNOW is located in New Zealand and then one that's located abroad somewhere.

Just because it has a .co.nz extension does not mean it's in New Zealand though remember, my site has a .co.nz address but the site is actually hosted in the USA.

Anyway if you download from a New Zealand server and everything goes fine and then downloading from something abroad disconnects you, I'd be about 99% positive it was an ISP traffic shaping issue because the ISP will shape your traffic differently, depending on whether they have to route your request through other suppliers abroad, or if they can simply use their own network here in NZ. Try that but I'd still try using another router as a test, borrow a friends or something just to verify it's not the router playing tricks.

dan

1134 posts

Uber Geek
+1 received by user: 105

Lifetime subscriber

#170431 10-Oct-2008 15:25

Hi, yes, i had the same issue with the 2x WAG200, however it didnt start happening until after several weeks on Orcon LLU, as when i switched i did tons of speed tests and downloads

i believe orcon made some changes to my connection just before it started happening as was having some outage issues.

I was able to repeat it at will with both WAG200 units, max out the connection with a speedtest or download and the dsl will drop

I had some other DLINK and Dynalink routers here so i tried those, and they were fine, no dsl dropping if the connection was maxxed out

FYI both those WAG200's are fine on telecom adsl2+ and are still in use with no issues

I have one other customer on Orcon LLU with a WAG200, and his is fine

To be honest i really couldnt be bothered going through this process with orcon, so i bought a new WAG160N, no issues with this router (expect the wireless is flakey) and also got nearly 1mbit additional connection speed

Dan91

8 posts

Wannabe Geek

#170432 10-Oct-2008 15:33

dan: Hi, yes, i had the same issue with the 2x WAG200, however it didnt start happening until after several weeks on Orcon LLU, as when i switched i did tons of speed tests and downloads

i believe orcon made some changes to my connection just before it started happening as was having some outage issues.

I was able to repeat it at will with both WAG200 units, max out the connection with a speedtest or download and the dsl will drop

I had some other DLINK and Dynalink routers here so i tried those, and they were fine, no dsl dropping if the connection was maxxed out

FYI both those WAG200's are fine on telecom adsl2+ and are still in use with no issues

I have one other customer on Orcon LLU with a WAG200, and his is fine

To be honest i really couldnt be bothered going through this process with orcon, so i bought a new WAG160N, no issues with this router (expect the wireless is flakey) and also got nearly 1mbit additional connection speed

Thanks alot bro.

38894

80 posts

Master Geek

#170434 10-Oct-2008 15:37

Yup, once you're LLU'd the traffic shaping REALLY kicks in, usually a profile change at the ISP can fix stuff like this but if Dan has seen issues with Orcon on this particular router before and managed to get another router working just fine I'd say maybe just upgrade the router.

New World

Shop on-line at New World now for your groceries (affiliate link).

dan

1134 posts

Uber Geek
+1 received by user: 105

Lifetime subscriber

#170435 10-Oct-2008 15:45

Give them a call mate and see what they say

FYI i tried various firmwares and settings on the WAG200's it to get it to behave with no luck.

Dan91

8 posts

Wannabe Geek

#170445 10-Oct-2008 16:19

Thanks guys, I guess i will try a different router then