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shanshan

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#271842 29-May-2020 07:45
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hi there
My Ralink wifi adaptor suddenly stopped working disabled it and enabled it multiple time and also checked for latest drivers did a network reset still no luck at all.Any ideas am using win10.I tried going to the properties of the ralink and also enabling the adhoc 802.1 still nothing.
Any ideas please

thanks

shan


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robjg63
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  #2494111 29-May-2020 09:22
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If it's a USB device, have you tried swapping it into a different USB port?

 

Does it have an LED light anywhere on it - Does this light up?





Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler




shanshan

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  #2494216 29-May-2020 10:39
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Hi

 

 

 

Its not a USB its my inbuilt wifi Ralink wifi adaptor on my HP Laptop

 

 

 

Regards

 

 

 

shan


robjg63
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  #2494255 29-May-2020 11:26
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You could perhaps try going into the windows device manager, find the device and "Uninstall" it, then "Scan for changes" and it *should* reinstall.

 

Though while you are in device manager before you delete it, you may be able to see some info about the device.

 

If windows cant see(isn't displaying the device it it could mean its failed) - they do sometimes.

 

How about the HP troubleshooter tools that are probably already installed on your laptop?

 

How old is the laptop?

 

I had an older laptop where the internal wifi failed - The quickest fix was just to buy a USB wifi dongle. Depending on specs (2.4GHz wifi is the cheapest), they start around $20.

 

https://www.pbtech.co.nz/category/networking/wi-fi-adapters?fs=12603904&o=lowest_price

 

 





Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler




nztim
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  #2494282 29-May-2020 11:47
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Those Ralink RT3290 (Found Predominately in the HP Probook 4XXXS series) were notoriously known for over heating  

 

TBH I would replace it with a USB wifi adapter, better yet just replace the laptop as they are at least 3 years old now





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shanshan

4 posts

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  #2494364 29-May-2020 14:14
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Thanks all  I guess I can do that rather than getting it to work


  #2494365 29-May-2020 14:15
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Are you confident disassembling your laptop a little? Sometimes WiFi cards are easily accessed, sometimes not.

I've got a few rescue & recycle cards, you can have one of them if you're good to go there with a screwdriver. HP will have a system board diagram for your model showing the WiFi card location. It'll only be held there by a single screw, it's easy to ID the WiFi card, it's the one with 2 fine aerial wires running from it.

I'll need your laptop model number too, so I send one that fits.




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nztim
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  #2494398 29-May-2020 15:20
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shanshan:

 

Thanks all  I guess I can do that rather than getting it to work

 

 

Whats the exact model of your laptop?

 

 





Any views expressed on these forums are my own and don't necessarily reflect those of my employer. 


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