Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




10 posts

Wannabe Geek


#271884 30-May-2020 21:04
Send private message quote this post

Hey there!

 

So I switched to Fibre in Jan this year - going well. Got a Chorus fibre box installed (Chorus ONT 300), and connected with a Gamer Static IP fast Fibre account with MyRepublic. My router is a Draytek Vigor2862n.

 

Lights on Chorus router seem fine. And also on Draytek. Yet, in the last couple days, internet has gone off for many hours, then randomly worked again, now back off (hotspotting off my phone now).

 

I've tried restarts on both the Chorus and Draytek devices. Have tried full reset on Chorus, but not full factory reset on Draytek as it's got my config loaded.

 

I've also just tried connecting directly to the Chorus fibre box using the ethernet cable to my laptop, and the fibre internet is great! But through the Draytek, it has randomly disappears for hours at a time! Any thoughts from anyone?

 

Any help would be hugely appreciated!

 

Thanks :-)


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
6512 posts

Uber Geek

Trusted
Lifetime subscriber

  #2495339 30-May-2020 21:09
Send private message quote this post

Did MR provide you with the Draytek Vigor2862n?




10 posts

Wannabe Geek


  #2495340 30-May-2020 21:14
Send private message quote this post

No, I purchased it and set that up myself :-)


 
 
 
 


6512 posts

Uber Geek

Trusted
Lifetime subscriber

  #2495341 30-May-2020 21:15
Send private message quote this post

What did MR provide you with? Plug that in and see if the same issue happens




10 posts

Wannabe Geek


  #2495343 30-May-2020 21:18
Send private message quote this post

They asked me to send it back after I told them I had my own router....


540 posts

Ultimate Geek

Subscriber

  #2495351 30-May-2020 21:27
Send private message quote this post

Suprisedmeat:

 

They asked me to send it back after I told them I had my own router....

 

 

I don't know much about MyRepublic, do the use DHCP or PPPoE ?

 

 




10 posts

Wannabe Geek


  #2495354 30-May-2020 21:31
Send private message quote this post

Hey guys, thanks for the responses :-)
MR uses DHCP:

 

https://support-nz.myrepublic.net/hc/en-us/articles/115001736563-Setting-up-Third-Party-VDSL-Fibre-Routers


1014 posts

Uber Geek


  #2495357 30-May-2020 21:44
Send private message quote this post

I used to have lots of Drayteks in the wild and I dont recall any unit failure but I think we have had a couple of PSU's ply up over the years so that would be my first port of call.

 

John





I know enough to be dangerous


 
 
 
 


540 posts

Ultimate Geek

Subscriber

  #2495358 30-May-2020 21:44
Send private message quote this post

Suprisedmeat:

 

MR uses DHCP:

 

 

That throws my MTU theory out the window

 

firmware?

 

I could ask the folk at snappernet on Tuesday to see if there are any quirks with DHCP with this model


540 posts

Ultimate Geek

Subscriber

  #2495359 30-May-2020 21:46
Send private message quote this post

SATTV:

 

I think we have had a couple of PSU's ply up over the years

 

 

Very common with the early DV130 modems - They eventually sorted this




10 posts

Wannabe Geek


  #2495361 30-May-2020 21:50
Send private message quote this post

SATTV:

 

I used to have lots of Drayteks in the wild and I dont recall any unit failure but I think we have had a couple of PSU's ply up over the years so that would be my first port of call.

 

 

The Draytek powersupply seems to work fine - it's all lit up?




10 posts

Wannabe Geek


  #2495364 30-May-2020 21:54
Send private message quote this post

nztim:

 

I could ask the folk at snappernet on Tuesday to see if there are any quirks with DHCP with this model

 

 

That would be awesome thanks? I just tried changing to the DNS records on the Draytek also just now to some referred to here:
https://support-nz.myrepublic.net/hc/en-us/articles/205940076-What-are-your-DNS-server-addresses-

Creepy thing is, internet didn't properly work, but there was enough of a trickle to get a couple of emails downloaded from Geekzone! Maybe less than dial-up speed as Google webpage wouldn't load.


1014 posts

Uber Geek


  #2495365 30-May-2020 21:54
Send private message quote this post

Suprisedmeat:

 

SATTV:

 

I used to have lots of Drayteks in the wild and I dont recall any unit failure but I think we have had a couple of PSU's ply up over the years so that would be my first port of call.

 

 

The Draytek powersupply seems to work fine - it's all lit up?

 

 

Yes they can look fine but the main filter cap can fail but worth a try for Diagnostics.

 

 





I know enough to be dangerous




10 posts

Wannabe Geek


  #2495547 31-May-2020 10:38
Send private message quote this post

So this morning, internet is working fine, but as said, it can drop out for hours, even though it's coming into the Chorus box. Could a PCU have this result?


750 posts

Ultimate Geek

Lifetime subscriber

  #2495608 31-May-2020 11:31
Send private message quote this post

Have you contacted MR? The issue may be further up the chain

Clint



10 posts

Wannabe Geek


  #2495630 31-May-2020 12:29
Send private message quote this post

I have contacted MR – their customer support is chat only and not great! They said the internet signal is getting to my chorus fibre box, so on their end it looks fine – which it is.


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53


Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48


Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44


Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41


Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07


New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58


Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10


Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30


Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14


Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17


Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56


Apple introduces new features for iPhone iOS14 and iPadOS 14
Posted 23-Jun-2020 08:28


Apple announces Mac transition to Apple silicon
Posted 23-Jun-2020 08:18


OPPO A72 a top mid-tier smartphone
Posted 19-Jun-2020 18:02


D-Link A/NZ launches new smart AX1500 Wi-Fi 6 Router
Posted 19-Jun-2020 15:03



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.